Income Auditor | Crowne Plaza Kathmandu Pulchowk

At Crowne Plaza Kathmandu Pulchowk, we believe in the beauty of balance, where contemporary elegance, purposeful service, and meaningful connections come together. Nestled in the vibrant heart of city, our new upcoming hotel offers 175 thoughtfully designed rooms, exceptional dining destinations, rejuvenating wellness spaces, and versatile venues for inspired meetings and events.

We create truly memorable experiences through exceptional service, seamless event execution, and meaningful guest connections. But could you be the one ensuring every transaction is accurate, every revenue stream is accounted for, and every day closes with confidence? We’re searching for an Income Auditor to ensure the accuracy and integrity of the hotel’s daily revenue, identify discrepancies, and support strong financial controls at Crowne Plaza Kathmandu Pulchowk.

A little taste of your day-to-day:

Every day is different, but you’ll mostly be:

● Conducting the daily audit of hotel revenue and ensuring all revenue transactions are accurately recorded and accounted for
● Reviewing daily revenue reports from Rooms, Food & Beverage, Banquets, Spa, Laundry, and other revenue-generating departments
● Reconciling Opera, POS, payment gateway, credit card, cash, and other revenue records to ensure accuracy and completeness
● Reviewing daily transactions, postings, discounts, allowances, voids, refunds, complimentary items, and adjustments to ensure they are properly authorized and recorded
● Identifying revenue discrepancies, investigating variances, and coordinating with relevant departments to resolve issues promptly
● Verifying room revenue, package inclusions, taxes, service charges, city ledger, guest ledger, and other relevant revenue postings
● Reviewing Food & Beverage checks, banquet postings, outlet reports, and supporting documentation to ensure accurate revenue capture
● Ensuring all cashier and revenue-related transactions are supported by appropriate documentation and comply with hotel policies and procedures
● Preparing daily revenue audit reports, reconciliation statements, exception reports, and other financial reports as required
● Maintaining accurate records of audit findings, adjustments, discrepancies, and supporting documentation for future reference and review
● Coordinating closely with Front Office, Food & Beverage, Reservations, Sales, Revenue Management, and Finance teams to ensure accurate and timely revenue reporting
● Assisting with month-end closing activities, revenue reconciliations, and preparation of financial information as required
● Monitoring internal controls and identifying potential revenue leakage, irregularities, or process gaps and bringing them to the attention of the relevant manager
● Supporting external and internal audits by providing accurate documentation and financial records when required
● Maintaining confidentiality and ensuring all financial and guest information is handled securely and professionally

What We need from you:

● Diploma or higher education qualification in Accounting, Finance, Hotel Management, Hospitality, or related field preferred
● Minimum 2–4 years of experience in hotel Finance, Income Audit, Night Audit, Accounts, or a similar role, preferably within a hotel environment
● Strong understanding of hotel revenue processes, financial controls, and daily revenue reconciliation
● Good knowledge of hotel systems such as Opera and Food & Beverage POS systems, with the ability to review and reconcile system-generated reports
● Strong numerical, analytical, reconciliation, and problem-solving skills with excellent attention to detail
● Good understanding of cash, credit card, city ledger, guest ledger, room revenue, Food & Beverage revenue, and other hotel revenue transactions
● Good knowledge of Microsoft Excel and other Microsoft Office applications
● Strong organizational skills with the ability to meet daily deadlines and manage multiple audit requirements
● Excellent communication and interpersonal skills, with the ability to work effectively with both Finance and operational teams
● High level of integrity, confidentiality, accuracy, and professional judgment
● Knowledge of hotel accounting procedures, internal controls, and applicable financial and statutory requirements preferred

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.