Income Auditor - Regent Kuala Lumpur (Pre-Opening)

Reconcile revenues on a daily basis between the PMS and other integrated systems: 

Room sales, to the rooms revenue report 

Food & Beverage sales, to the outlet sales POS summaries 

Telephone sales, to the telephone report 

Laundry sales, to the laundry summary 

Other department sales (including manual ones), to the relevant sales summaries 

Prepare the daily revenue report (morning revenue report), ensuring all numbers are accurate and the report is sent out on time 

Ensure all complimentary or house use rooms have an adequate explanation or justification on the approval form, and that full reasoning is provided for zero-rate rooms, confirming they are contracted zero rates and not miscoded complimentary rooms 

Ensure the no-show report is reviewed and revenue is posted correctly 

Ensure the room rate variance report is reviewed and properly checked, with explanations from the Night Manager 

Verify that a room status discrepancy report has been completed and signed by both Housekeeping and Front Office, with explanations noted 

Ensure the "Out-of-Service / Out-of-Order" rooms report is reviewed by the Night Manager daily 

Finalise the food cover report for Food & Beverage control and the Finance Department 

Ensure breakfast allocation packages are allocated correctly 

Key in the revenue journal and distribute it to Outlet Managers and management 

Control all Food & Beverage sales by: 

Ensuring guest checks are recorded correctly and on a timely basis 

Performing spot checks on outlet checks used 

Having all voided checks, corrections and unsettled checks approved by the Restaurant Supervisor or Manager, with a report submitted to the Finance Leader for timely review 

Monitoring buffet controls, especially over cash-settled checks, to prevent reuse and ensure all revenue is recorded 

Ensuring banquet controls are adhered to 

Reconciling total outlet sales to total charges 

Ensure the preparation of reports generated from the POS or PMS on meals charged by employees for personal consumption, customer entertainment or employee relations 

Ensure all rebates and negative postings are supported by documentation detailing the charges, and that all rebate credits are in accordance with the Hotel Accounting Manual; summarise rebates, negative postings and paid-outs and send them daily to the Director of Finance & Business Support and the General Manager for review 

Ensure programmes involving coupons, certificates and vouchers are adequately controlled, with safeguards in place 

Ensure all revenue invoiced and earned is captured and recorded in the PMS or accounting system daily (or in the cycle related to the revenue), and that all other revenue postings are accurate and tie to the revenue source 

Ensure a reconciliation is performed and documented at least monthly to confirm accuracy when posting revenue from the PMS to the General Ledger 

Audit General Cashier bank-in slips against the daily collection of the General Cashier's Summary 

Audit and reconcile advance payments and ensure payments have been applied 

Work with the General Cashier to check all float totals regularly and keep control of registers in outlets 

Ensure the guest, city and advance deposit ledgers are reconciled to the PMS trial balance daily and monthly, and that all discrepancies are resolved promptly 

Update the daily foreign exchange rate 

Provide input for month-end journals, for example revenue adjustments 

Ensure tax output is captured correctly and provide support for tax filing 

Prepare discount, tips and rounding adjustment reports after month end 

Perform special projects as requested and assigned by management 

Perform a monthly audit on: 

Room status discrepancy report 

Open checks on F&B outlets 

POS prices against sources such as menus and the laundry list 

Take action to address these needs in order to exceed their expectations 

Create a positive hotel image in every interaction with internal and external customers 

Adhere to Regent and IHG brand standards 

Maintain a high level of product and service knowledge in order to explain and sell the hotel's services and facilities to guests 

Assist guests and escort them to locations within the hotel at their request 

Maintain knowledge of special programmes and events in the hotel in order to recognise and respond to guests' needs 

Maintain current hotel information to be able to provide information to guests 

Implement procedures which enhance the guest experience 

Demonstrate an interest in and an understanding of issues relevant to your department and the hotel, and keep your knowledge up to date, including legislative information 

Adhere to the IHG Corporate Code of Conduct, Employee Handbook and hotel policies 

Demonstrate an understanding of competitors' major strengths and weaknesses 

Establish and interpret key performance indicators to manage the business, consistently taking into account the financial implications of business decisions and recommendations 

Have a broad knowledge of how the business is run, focusing on the major factors necessary to ensure that the business is successful and profitable 

Implement acceptable accounting practices and procedures in compliance with IHG policies and procedures, government regulations and generally accepted accounting practices, as affected by local conditions 

Maintain documents for audits of the hotel accounts in compliance with IHG policies and procedures 

Perform other duties as assigned 

Accurate and timely daily revenue report 

Effective revenue control procedures across Rooms, Food & Beverage, banquets and other departments 

Compliance with the Control Self-Assessment, IHG policies and the Hotel Accounting Manual 

Diploma, higher education qualification or equivalent in Accounting or Finance 

1–2 years' experience in hotel accounting or audit, or an equivalent combination of education and work-related experience 

Strong knowledge of accounting principles, financial controls, and statutory reporting requirements 

Proven experience supervising finance team members 

Fluent English required; other languages an advantage