IT Officer

Vision & Brand Commitment

As IT Officer, I fully embrace the vision of Six Senses to help people reconnect with themselves, others, and the world around them. Guided by our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsibility, playfulness, and pioneering wellness, I am committed to delivering exceptional guest journeys while developing hosts to become the very best versions of themselves.

Sustainability Commitment

Sustainability remains at the core of Six Senses operations. I will ensure compliance with all environmental and social responsibility directives, including waste reduction, elimination of single-use plastics, responsible sourcing, and adherence to Sustainability Guidelines.

Out of the Ordinary Experiences

I will deliver “Out of the Ordinary” experiences that inspire, delight, and create meaningful stories. By blending innovation, surprise, authenticity, and thoughtful details, every guest interaction will be transformed into a memorable wellness journey.

Key responsibilities include:

• Assist guests in any resort information technology issues.

• Support my supervisors in leading Home Office and local IT initiatives.

• Assist in preparing annual budgets and forecasts and manage the operational and capital budgets with IT Manager.

• Challenge IT initiatives to ensure appropriate and realistic business justifications are provided.

• Manage all aspects of the IT infrastructure, capacity planning, stability, contingency and disaster recovery planning.

• Maximize network and application security to protect company intellectual property from unauthorized access and provide for appropriate separation of duties controls.

• Maintain an accurate inventory of IT equipment and licensed software.

• Diagnose hardware and software problems and replace defective components and perform data backups and disaster recovery operations

• Maintain, administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.

• Support the operational Head of Department’s with the management of the IT Systems in their departments.

• Manage to hub driven and develops local IT Policy and Procedure and Stand Operating Procedure.

• Follow Six Senses guidelines as they relate to the security and operation of computer systems.

• Keep aware of IT trends as they relate to the hospitality industry.

• Manage to maximize the returns from IT capital investments focusing on improved profitability, guest services or operations.

• Complete forms and reports in accordance with company procedures.

• Assist in setting up and maintaining paper and electronic filing systems for records, correspondence, and other material.

• Attend meetings and training as required by supervisors.

• Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.

• Strictly adhere to LQA standards and guest comments.

• Perform any additional tasks given to me by supervisor/management

Responsible Business & Compliance

All operations will be conducted ethically, transparently, and in compliance with local laws and company policies. I will ensure a safe and secure environment for guests, hosts, and assets while maintaining positive relationships with local communities and stakeholders.

Skills & Experience

The role requires:

• Diploma/Bachelor’s degree in IT Management or related field; MCSE certification preferred.

• Minimum 1 year experience in a similar IT role, preferably in hotel/hospitality operations.

• Strong knowledge of Microsoft systems, SharePoint, Backup solutions, Anti-virus & security tools.

• Experience with hotel systems and applications, including MICROS/POS platforms.

• Ability to install, maintain and manage hardware, software, and network systems.

• Good organizational, problem-solving, and communication skills.

• Able to work effectively in a cross-cultural environment with a service-oriented mindset.

• Good written and spoken English.

I maintain a thorough understanding of Six Senses brand standards, operational guidelines, and service philosophy.

Who we are

Six Senses serves as a changemaker and maintains a leadership commitment to community, sustainability, emotional hospitality, wellness, and crafted experiences, infused with a touch of quirkiness.

Whether an exquisite island resort, mountain retreat, or urban hotel; Six Senses unites a diverse, multinational, and multicultural portfolio of properties. Each host brings to life the values in their own way, while delivering on the brand’s vision: to reawaken people’s senses so they feel the purpose behind their travels and ultimately reconnect with themselves, others, and the world around them.

You’re about to be the author of this journey that takes you through life’s undiscovered passageways, hidden treasures, and meaningful experiences.

It’s a story unlike any other. Out of the ordinary, one could say. A journey across lands and seas, a tale about what it means to connect to the world around us.

Let the journey begin.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.