Hygiene Manager at InterContinental Chiang Mai The Mae Ping

Key Responsibilities

Food Safety & Compliance Management

• Develop, implement, and maintain the hotel’s HACCP and GMP systems.

• Ensure compliance with Thai food safety laws and IHG standards.

• Conduct regular hygiene inspections of kitchens, restaurants, bars, stewarding, receiving, and storage areas.

• Monitor temperature logs, pest control programs, cleaning schedules, and sanitation records.

• Ensure proper food handling, labeling, storage, and FIFO practices are strictly followed.

Audit & Risk Control

• Lead internal hygiene audits and prepare the hotel for external inspections.

• Act as the primary liaison during government health inspections.

• Identify potential risks and implement corrective and preventive actions.

• Maintain documentation and records to ensure full audit compliance.

Training & Development

• Conduct regular food safety and hygiene training for all F&B and stewarding colleagues.

• Organize refresher courses and certification programs.

• Promote hygiene awareness across all departments.

• Develop SOPs and hygiene guidelines for new initiatives and menus.

Operational Support

• Work closely with Executive Chef and F&B leadership to ensure safe kitchen practices.

• Support menu development from a food safety perspective.

• Oversee waste management and sustainability practices related to hygiene.

Monitoring & Reporting

• Prepare monthly hygiene reports and improvement plans.

• Monitor chemical usage and cleaning standards.

• Track non-conformance issues and ensure timely resolution.

Key Competencies

• Strong knowledge of HACCP & GMP systems

• Detail-oriented and audit-focused

• Strong training and communication skills

• Risk assessment and problem-solving ability

• High integrity and accountability

• Ability to influence and enforce compliance

Qualifications & Experience

• Bachelor’s degree in Food Science, Microbiology, Public Health, or related field

• Minimum 3–5 years of experience in hygiene, food safety, or quality assurance (hospitality preferred)

• Certified HACCP practitioner (preferred)

• Strong knowledge of Thai food safety regulations

• Good command of Thai and English

• Experience in luxury hotel environment is an advantage