Human Resources Officer - InterContinental Cairo Citystars

A little curiosity fuels our soul for adventure and experiences. At InterContinental Cairo Citystars, we do more than satisfy our guest’s curiosity, we inspire them. Our passionate colleagues help create memorable and unique experiences for our guests; in a place truly connected to the local neighborhood, infused with intriguing design and local flavors. Every day brings new discoveries, fresh ideas, and unexpected journeys.

A little taste of your day-to-day:

Every day is different at IHG, but you’ll mostly be:

Work within the established Human Resources department budget and control expenses. 

Maintains department office area in an organized and professional manner and is responsible for replenishing office supplies and equipment used. 

Coordinates HR Hotel activities and meetings within the department and hotel e.g. GM Round Forums, Departmental meetings, Colleague Heartbeat forums etc. for all levels. 

Is the first point of contact on the portable HR Colleague hotline to answers queries from colleagues in a professional manner. 

Assists the HR Director and HR team with recruitment, interviewing and selection processes and sends appropriate correspondence to all applicants and managers in a timely manner. 

Prepares documentation required for application for Work Permits and renewals of the same. 

Provides guidance and counsel to management and colleagues on colleague benefits including insurance and pension programs, financial partnerships. 

With the support of the Learning & Development team, Create, manage and maintain colleague’s files and ensure a smooth on boarding process for new recruits. 

Establish and maintains an effective filing system for the HR department in conjunction with the HR team to facilitate easy location, retrieval and search for files. 

Facilitates actions to resolve colleague issues and escalating them to appropriate management team. 

Prepares and processes paperwork required to update colleague’s payroll records e.g acting allowance, long service awards, promotions and salary changes. 

Maintains and projects IHG’s professional reputation. 

Responsible for establishing and maintaining effective communication, coordination and working relations amongst colleagues in all departments and with the management team. 

Ensures Heart of House and HR social media communication platforms are up to date and have relevant material. 

Organizes for Winning Ways Bash, facilitates the quadrant presentations, nominees of stars and recognition awards. 

Issues colleagues with nametags, facilitates provision of Colleague ID cards from supplier among other duties. 

What we need from you 

Education 

Bachelor’s Degree or similar qualification in Human Resources/Organizational Development or related field is required.  

0 - 1 year of relevant Human Resources professional experience. 

 Ability to maintain confidentiality to the extent possible in all Human Resources-related matters.  

Strong analytical understanding of Hotel operations and Colleague trends 

Outstanding in communication and influencing skills 

Skills 

Excellent written and spoken communication skills in  English, particularly to deal effectively with people from diverse backgrounds.  

Ability to work as part of a diverse team  

Maintains high confidentiality in regards to guest privacy and any related hotel matters. 

Familiar with hotel software systems Windows, Excel, PowerPoint, MICROS and other POS systems 

Able to work rotational shifts in any day of the week. 

Able to work in other sections of the department as required.

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.