Human Resources Coordinator - Crowne Plaza Geelong (Pre-Opening)

Human Resources Coordinator (Pre-Opening) – Crowne Plaza Geelong

Be part of a landmark hotel opening in one of Victoria’s most exciting waterfront destinations!

In partnership with Plenary Group, IHG Hotels & Resorts (IHG) is bringing its world-class Crowne Plaza brand to the Victorian regional city of Geelong. Scheduled to open in 2026, Crowne Plaza Geelong will redefine premium accommodation, offering a sophisticated stay for both leisure and corporate traveller’s. It will form part of the highly anticipated Nyaal Banyul Geelong Convention and Exhibition Centre precinct, a transformative development featuring a 1,000-seat convention centre, exhibition spaces, and a vibrant retail and hospitality hub. Located in the heart of the emerging precinct, this 200-room hotel will feature spacious suites, an extensive restaurant and bar offering, pool, gym, and meeting facilities.

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As Human Resources Coordinator, you will be responsible for assisting the Human Resources Manager and departmental managers in ensuring our colleagues are equipped to deliver this. You will support across all areas of HR operations, providing key clerical and administrative support in recruitment, onboarding, learning & development, performance management and engagement, to deliver an excellent colleague experience.

A little taste of your day-to-day

Every day is different, but mostly you will:

• Manage administrative processes and IHG people technology, ensuring payroll deadlines are met and supporting new starter onboarding. 
• Collaborate with leaders and external payroll teams, facilitate contract development, and drive compliance with onboarding procedures. 
• Monitor budget expenditure, conduct audits, and assist in supplier management and payment processing.
• Deliver exceptional internal customer service, particularly during peak periods, while efficiently managing HR supplies and external stock providers. 
• Act as the HR team first point of enquiry for a range of HR & Payroll related questions from hotel colleagues and leaders, working 5 days a week on site.
• Support the planning, preparation and execution of colleague events and IHG engagement initiatives.

What we need from you

This role is heavily administration focused so you will be a whizz at all things Microsoft, Excel, Canva and databases and super confident with all things admin, producing reports, drafting letters, auditing files.

You must be a people person, enjoy interacting with all levels of the business and comfortable juggling multiple tasks and priorities.

• Ability to work autonomously, be proactive and take accountability for workload.
• Ability to manage multiple tasks whilst demonstrating attention to detail and accuracy in all work.
• Strong communications skills that can guide, confidentially influence and build professional rapport with department managers, leaders and colleagues.
• Tertiary studies in Human Resources, Training or Business Administration preferred
• Previous HR experience within Hotel Industry or within Tourism and Hospitality is desired 
• Tech savvy with IT literacy in Microsoft Office suite, HR systems (preferred) and able to learn new systems easily
• Fluent in the English language; extra language skills would be great, but not essential.
• Impeccable grooming standards and good personal hygiene. 
• Full working rights within Australia with no restrictions 

What you can expect from us

Not only will you benefit from a truly unique and career-defining opportunity as part of this exciting hotel opening, but you’ll receive a competitive salary that rewards all your hard work and a wide range of benefits designed to help you live your best work life – including, impressive room discounts and some of the best training in the business.

Most importantly, your career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer of leave entitlements as you move and grow with IHG.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

So, join us and you’ll become part of our ever-growing global family.