Houseperson

Job Status and Requirements:

1. Must be able to work on Guam, USA without restrictions:​
   1. US Citizens or US Permanent Residents
   2. Residents of Federated States of Micronesia (FSM)
2. This position is not eligible for:
   1. Relocation Package
   2. to be US Work Visa Sponsor
3. Part Time position with 32-40 hours per week.
4. $10.00 per hour.
5. Must be flexible to work all required shift as business need: AM, PM or Overnight Shift.
6. Must be able to work on Weekends and Holidays.

What’s the job?

Assist Room Attendants on assigned floors; collect dirty linens and transport to laundry area, deliver fresh linens to Room Attendant carts throughout the day. May assist with stripping linens from room and/or the cleaning of public areas. Deliver and retrieve items requested by guests and housekeeping staff.

Your-day-to-day

People

• Promote and maintain a safe and positive workplace.
• Attends meetings and training sessions as required. 
• Maintain regular and consistent attendance, appearance and attitude.
• Promote teamwork and quality service through regular communication and coordination with managers, team members, and other departments.

Financial

• Monitor and control supplies and amenities.
• Minimize waste within all areas of housekeeping.

Guest Experience

• Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep, mop or wax floor, remove non-floor closet items and store in appropriate areas.
• Respond to guests’ requests such as delivery of housekeeping supplies (e.g.; linens, extra beds, etc.) in a timely and efficient manner. 
• Clean other designated areas such guest hallways, elevator landings, pantry, and staircases.
• Ensures guest services and guest requests are promptly and courteously delivered.
• Reports guest complaints or unsafe conditions immediately.

Responsible Business

• Safety awareness – follow established safety procedures at all times and wear proper personal protective equipment. 
• Report, turn in, and log lost and found property according to established procedures.
• Report unusual behavior/activities on floors. 
• Perform other duties as assigned.

What we need from you

1. Education - High School Diploma or equivalent
2. Service years  - Some Housekeeping Experience is preferred
3. Language - Ability to speak, understand, read and write English.
4. Knowledge and skills

• Communication skills are utilized a significant amount of time when interacting with guests and employees. 
• Basic math skills, reading, and writing are used when completing paperwork.
• Must be able to work nights, weekends, holidays, and during inclement weather.
• Carrying, lifting, pushing and/or pulling items weighing up to 50 pounds
• Frequently standing up and moving about the facility.
• Frequently handling objects and equipment to maintain the facility
• Frequently bending, stooping, kneeling, climbing and crawling
• May regularly assigned to perform deep cleaning projects.

What we offer

In return we'll provide you a competitive financial and benefits package which may include Health (medical, dental & vision) insurance for all Full-Time colleague, a 401k plan with company match, Paid Time Off and Employee Discount. A chance to become part of the global IHG family - opening a door to endless career opportunities. We’re passionate about growing our talent. We’ll provide the training & development you need to succeed & progress into your next role. 

Join us and you’ll become part of the global IHG family – Our colleagues share some winning characteristics: we work better together, we trust and support each other, we aim higher by looking for better ways to do things, we do the right thing, and we welcome different perspectives. 

IHG is an equal opportunity employer: Minorities/ Females/ Disabled/ Veterans