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Housekeeping Team Leader - Holiday Inn Express Bengaluru Yeshwanthpur

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2482x804-hotelhousekeeping
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holiday-inn-express-endorsed-tm-logo-pos-rgb-en

Hotel Brand: Holiday Inn Express
Location: India, Bengaluru

Hotel: Bengaluru Yeshwantpur (BLRBY), Cauvery Estates (Serenity), katha 10/1/1, Raghavendra Extension, Tumkur Road, Ward no 38, 560022

Job number: 160404

Key Responsibilities

1. Team Supervision

  • Supervise and guide Room Attendants and Housemen on daily tasks

  • Allocate rooms and public area duties as per occupancy

  • Ensure proper grooming, discipline, and punctuality of the team

2. Room Inspection

  • Inspect guest rooms after cleaning to ensure brand standards are met

  • Ensure rooms are ready before guest check-in time

  • Maintain consistency in cleanliness, hygiene, and presentation

3. Guest Service

  • Handle guest requests, complaints, and special requirements promptly

  • Ensure quick turnaround of rooms for arrivals and departures

  • Coordinate with Front Office for room status updates

4. Operational Coordination

  • Work closely with Maintenance for repairs and upkeep

  • Coordinate with Laundry for linen availability

  • Ensure availability of cleaning supplies and guest amenities

5. Inventory & Control

  • Monitor usage of linen, chemicals, and guest supplies

  • Report shortages, damages, or losses

  • Ensure proper storage and handling of housekeeping materials

6. Training & Development

  • Train new staff on cleaning procedures and brand standards

  • Conduct on-the-job training and refreshers

  • Motivate team members to improve performance

7. Hygiene & Safety

  • Ensure compliance with health, hygiene, and safety standards

  • Follow SOPs for chemical usage and equipment handling

  • Report any hazards or incidents immediately


Key Skills & Competencies

  • Strong leadership and team management skills

  • Attention to detail and quality focus

  • Good communication and guest handling skills

  • Time management and multitasking ability

  • Basic knowledge of housekeeping operations and standards

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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