Housekeeping Room Attendant | Holiday Inn & Suites Geelong

Your day to day

• Clean and prepare guest rooms, including making beds, dusting, vacuuming, and polishing 
furniture and fixtures.
• Ensure that bathrooms are clean and stocked with towels, toiletries, and other essentials.
• Replenish guest room supplies, including towels, linens, and amenities.
• Report any maintenance issues or safety hazards to the appropriate personnel.
• Respond to guest requests and inquiries in a timely and professional manner.
• Maintain a high level of cleanliness in all areas of the hotel, including guest rooms, hallways, and 
common areas.
• Follow all safety and sanitation procedures, including using proper cleaning chemicals and 
equipment.
• Attend to special requests from guests, such as providing extra pillows or blankets, or arranging 
for transportation or other services.
• Maintain a positive attitude and provide exceptional customer service at all times.

Responsible Business

• Maintain and order supplies and equipment in a timely and efficient manner while minimizing 
waste and maintaining “green” initiatives (example: container recycling and cleaning agents).
• May maintain procedures for security of lost and found items.
• Perform other duties as assigned. May also serve as Supervisor on duty as per Hotel needs.
 

Accountabilities

This position reports to the Housekeeping Supervisor and Manager of Housekeeping. IHG are an 
equal opportunity employer and welcome all qualified candidates to apply. We champion 
colleagues who are passionate about providing exceptional customer service and take pride in 
ensuring that guests have a comfortable and enjoyable stay.