Housekeeping Manager - Hotel Indigo Lower East Side
Hotel Brand: Hotel Indigo
Location: United States, New York, New York
Hotel: Lower East Side New York (NYCOS), 171 Ludlow Street, 10002
Job number: 156296
DUTIES AND RESPONSIBILITIES
Manages the quality delivery of housekeeping program
Conducts inspections of all guest rooms, public areas, furnishings, linens and equipment to ensure all areas of the hotel are clean and in good repair, bringing to life the EVEN Hotels brand
Inspects storage rooms and room attendant carts for neatness, cleanliness, adequate supplies, and good repair
Assists with scheduling and room assignments to ensure proper coverage
Ensures all staff is properly trained and has the tools to and equipment needed to effectively carry out their respective job duties
Controls expenses and minimize waste within all areas of housekeeping
Completes all paperwork and closing duties such as filling out supply requisitions, maintenance request forms, and updating log books, etc.
Drives high team performance by establishing clear performance goals and expectations, and being actively involved in direct reports’ performance and development through direct feedback, coaching and training
Ensures guest complaints are resolved appropriately and that appropriate service recovery/problem resolution process is in place for Housekeeping Services
QUALIFICATIONS AND REQUIREMENTS
2-3 years of housekeeping experience including supervisor or management experience, preferred hotel experience
Must speak fluent English
Flexible work schedule with availability to work days, nights, weekends and holidays
Communication, both verbal and written, skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company
Problem solving, reasoning, motivating, organizational and training abilities are used often
PHYSICAL REQUIREMENTS
Carrying, lifting, pushing and/or pulling items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds
Frequently standing up and moving about the facility.
Frequently handling objects and equipment to maintain the facility
Frequently bending, stooping, kneeling, climbing and crawling
Salary Range: $65,000.00 - $75,000.00
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL of the responsibilities or qualifications of the job.
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Important information:
- The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
- No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
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