Housekeeping Coordinator 客房部协调员
Hotel Brand: InterContinental
Location: China, Yining
Hotel: Yining (YINNG), South of Nanhuan Road, East of Minzhu Road,, West of Haitang Road, North of Haijing Road
Job number: 139546
- Ensures forwarding and receiving of all information pertaining to the department in order to maintain set standards and achieve guest satisfaction
- 确保 接听和转达所有与部门相关的信息，以保持既定标准并取得客户的满意。
- Receives, records, and distributes various reports
- 接收 、记录并分发各种报告
- Receives, records, and transmits guest requests accurately
- 准确接听 、记录并传达客人的请求
- Responsible for entering accurate room status into computer daily and investigate discrepancies
- 负责每天将客房情况准确的输入电脑并调查各种异常情况
- Maintains and update administrative data
- 保持和更新管理数据
- Maintains working area and equipment in a proper state of cleanliness and repair
- 确保工作区域和设备得到良好的清洁和修缮
- Report guest complaints to Executive Housekeeper or delegate immediately
- 及时向行政管家或其代理人汇报客人的投诉情况
- Complies with hotel’s health, safety and hygiene policies and adheres to conduct personnel grooming and hygiene standards
- 遵守酒店的健康、安全和卫生政策，并遵守个人仪容和卫生标准
- Attends meetings and training sessions as required
- 按要求参加会议和培训活动
- Is multi-skilled as a Room Attendant as well as other areas of Housekeeping
- 成为掌握客房服务员和客房部其它业务领域工作技能的复合型人才
- Adheres to Housekeeping standards and procedures and enforces same
- 遵守并执行客房部的各项标准和工作程序
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