Housekeeping Attendant

The Housekeeping Attendant is responsible for maintaining the cleanliness and appearance of guest rooms, corridors, and assigned public areas to ensure a high standard of hygiene and guest satisfaction. This role plays a key part in delivering a comfortable and welcoming environment for guests.

YOUR DAY-TO-DAY:

• Clean, tidy, and prepare guest rooms daily, including making beds, dusting, vacuuming, mopping, and replenishing amenities.
• Clean bathrooms thoroughly, including sanitizing toilets, sinks, showers, mirrors, and floors.
• Ensure all guest supplies are replenished and room setups meet brand or hotel standards.
• Respond promptly to guest requests and follow up to ensure satisfaction.
• Handle guest belongings with care and report any lost & found items to the supervisor.
• Notify maintenance of any room or equipment issues (e.g., plumbing, lighting, air conditioning).
• Maintain cleaning equipment and tools in good working condition.
• Follow safety, sanitation, and hygiene policies at all times.
• Assist in cleaning public areas or special assignments as directed by supervisors.
• Report any suspicious behaviour or items immediately as per security protocols.

WHAT WE NEED FROM YOU:

• High school diploma or equivalent preferred.
• Prior housekeeping or cleaning experience is an asset (training can be provided).
• Ability to work efficiently, independently, and as part of a team.
• Attention to detail and a high standard of cleanliness.
• Physical stamina and ability to perform manual tasks (bending, lifting, standing for long periods).
• Flexibility to work shifts, weekends, and holidays based on hotel occupancy.
• Basic English communication skills (verbal and/or written).

WHAT YOU CAN EXPECT FROM US:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.