Health Club Supervisor 健身中心主管

• Coordinate the maintenance of all recreational facilities and equipment
协调健身设施和设备的所有保养工作。
• Monitor Health Club personnel to ensure Health Club, and particularly those of priority members, known repeat guests and other VIP’s receive special attention
监督康乐部工作人员，确保健身中心，特别是优悦会会员、熟客和其它贵宾得到特别重视。
• Responsible for the safety of all guest services
负责所有对客服务的安全 。
• Manage the sale and promotion of departmental products and services
对部门的产品及服务的销售工作进行管理。
• Assist with the development of new products and services
协助新产品和服务的开发工作。
• Ensures that consumption of guest supplies is under control
确保客用品的消耗得到控制。
• Demonstrates co-operation and trust with colleagues,manager，Executive Housekeeper, Director of Rooms and across departments
主动配和并且信任同事、经理、行政管家、房务总监以及其它部门的工作。
• Participate as a team player and establishes strong working relationships to deliver positive results
参与团队并与团队成员建立稳固的工作关系以达到积极的效果。
• Appraise appearance, discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary
对所有直属下级的仪容仪表、守纪情况和工作效率进行评估。如有必要，可直接采取纠正措施。
• Follows up on progress of agenda items covered in regular meetings
对日常会议上讨论的议程事项的进展程度进行跟进。
• Ensures Health Club personnel are familiar with in house facilities for the purpose of assisting guests
确保康乐部工作人员熟悉酒店的各项内部设施，可以向客人提供各种协助。
• Builds and maintain relationships with internal and external customers.
与内外部客人建立并维持良好的关系
• Understand and anticipates customer’s needs, takes action to address customer needs and strives to exceed customer expectation.
理解并能预见顾客的需求，积极满足客人的需求并努力做到超越客人的期望。
• Inform guest of the benefits of the equipment in the Health Club.
向客人介绍健身中心的设施设备情况。
• Inspects in Health Club areas on a regular basis to ensure facilities and equipment are clean and in good repair, well maintained and replaced / refurbished as required
定期对健身中心进行视察，以确保设施和设备按要求得到良好的清洁、修缮、保养和更换和整修。
• Supervises outside contractors to ensure contractual compliance
对外来承包商进行监督，以确保合同合规。
• Works with Superior and Human Resources on manpower planning and management needs
与上级领导和人力资源部一起进行人力规划和管理需求。
• Works with Superior Director of Finance in the preparation and management of the Department’s budget.
与上级领导和财务总监一起编制和管理部门预算。

.Required Skills –
技能要求
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。
• Good writing skills
具有良好写作技能
• Proficient in the use of Microsoft Office
熟练使用微软办公软件
• Problem solving and organizational abilities
具有解决问题和组织能力

Qualifications –
学历
• Diploma or Vocational Certificate in Hotel Administration, Hotel Management or equivalent
酒店行政管理，酒店管理或相关专业的大专学历或专业证书

Experience –
经历
• 2 years related experience including 1 year experience in SPA operation, or an equivalent combination of education and experience.
2年相关工作经历，包括1年SPA运营经验，或与此相当的教育和相关工作经验结合的背景。