Head of Conference and Banqueting Operations

The Manchester Deansgate Hotel is on the lookout for a dynamic Head of Conference and Banqueting Operations to inspire and lead. Join the excitement and become part of the IHG Hotels and Resorts family! 

Welcome to the Manchester Deansgate Hotel, where modern luxury travel meets the vibrant spirit of Manchester. Nestled in the iconic Beetham Tower, this hotel features 279 elegantly designed rooms with stunning skyline views. Enjoy upscale amenities, including sky bar Cloud 23, 2 Rosette Podium Restaurant, an indoor pool, and a fitness centre. Perfect for both business and leisure travellers, with 14 meeting rooms and over 1,800 square feet of event space. Experience our commitment to redefining luxury travel, blending sophistication with the rich culture of Manchester. The Manchester Deansgate Hotel will fully transition to the InterContinental brand by 2027, enhancing your stay with our signature luxury and service.

As the Head of Conference and Banqueting Operations, your day-to-day will be driven by our Guests needs, however you can expect to cover the following duties and responsibilities (not all encompassing) …

• Developing and implementing an C&B strategy for our large C&B department – consisting of various meeting rooms and banqueting spaces of up to 600 seated for dinner
• Managing and organising the C&B team, ensuring that we are fully covered at the times we need to be and working with a largely part-time team
• Ensuring IHG standards are being met throughout the events taking place in the hotel, whilst also guiding the team through the transition to InterContinental by ensuring the team are trained where they need to me and that the brand standards are being met
• Working closely with the other F&B managers throughout the hotel to pursue an aligned approach across the wider F&B function

We are searching for a true service superstar, someone who thrives in providing our Guests with an excellent service throughout their stay. In addition to this, we are looking for someone who has….

• Availability to work 40 hours per week (5 shifts) across a variety of shifts based on business needs
• Experience leading a busy C&B department within a similar size and style of property, you will have in depth experience of leading a team of mostly part-time colleagues 
• A depth of knowledge about C&B standards, ability to create and strategise so that the C&B function presents itself strongly within the Hotel 
• Experience working within a branded property would be a bonus, as we are embarking on a transition to become an InterContinental branded 5 star property by 2027 
• Passion for C&B and flexibility in approach to ensure you are adapting your time and approach to each individual clients needs 

At IHG Hotels and Resorts, we believe that no two individuals are alike, and we celebrate that  by offering our colleagues a wide range of additional benefits to support their unique needs and aspirations. You can expect to receive….

• Financial security - Market competitive salary per annum, guaranteed hours, a free on-site parking space, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay! Plus management performance (dependent on performance outcomes). Wagestream - a financial wellbeing app giving you the opportunity  to save, track and withdraw your pay as you earn it.
• Growth and development – extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
• Colleague perks  - worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal. 
• Wellbeing – generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders 

If you are looking to join an iconic and sophisticated Hotel….click apply today to see where this adventure could take you! 

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.