HR Officer | InterContinental Halong Bay Resort

Key Responsibilities
1. Recruitment & Onboarding
Coordinate end-to-end recruitment process (job posting, screening, interviews, offer letters)
Conduct onboarding and orientation for new employees
Maintain recruitment tracker and candidate database
Support employer branding initiatives

2. HR Administration
Maintain and update employee records (contracts, personal data, files)
Prepare HR documents (contracts, letters, certifications)
Monitor probation periods and contract renewals
Ensure compliance with labor laws and company policies

3. Employee Relations
Act as a point of contact for employee queries and concerns
Support engagement activities, events, and internal communications
Assist in handling disciplinary cases and grievance procedures

4. Training & Development Support
Coordinate training schedules and logistics
Maintain training records and attendance
Support L&D initiatives and internal programs

5. Payroll & Benefits Coordination
Assist in preparing payroll data (attendance, leave, overtime)
Coordinate employee benefits (insurance, uniforms, meals, etc.)
Ensure accurate leave and attendance tracking

6. HR Reporting
Prepare regular HR reports (headcount, turnover, recruitment status)
Maintain HR systems and ensure data accuracy

Requirements
Bachelor’s degree in Human Resources, Business Administration, or related field
1–3 years of HR experience (hospitality experience is a plus)
Good understanding of labor laws and HR practices
Strong communication and interpersonal skills
Good organizational and time management abilities
Proficiency in MS Office; HR systems knowledge is an advantage