HR Manager, Hotel Opening
Hotel Brand: IHG Corporate
Location: China, Shanghai, Shanghai
Hotel: 上海市, Shanghai, Shanghai, China
Job number: A561183538
This role oversees and provides functional direction and guidance for pre-opening hotels to facilitate a smooth hotel opening and transition into operations; i.e.. Serve as the Human Resources business partner for the Greater China Hotel Openings team, accountable for the delivery of Human Resources plans and systems to support the successful opening of new hotels in Greater China.
Your day to day
- Partner with the Hotel Life & Growth (HLG) team, primarily the Opening Manager, to deliver effective planning and communication, ensuring a clear understanding of business priorities and alignment of short- and long-term Human Resources strategies for all new hotel openings.
- Ensure HR strategies are implemented effectively to support successful hotel openings.
- Support hotels in placing key talents on time. Ensure HR systems are in place to facilitate smooth hotel operations.
- Collaborate with relevant teams to present GM candidates and hotel owners as needed regarding GM appointments for new hotels.
- Ensure the appointed GM is in place within the required lead time and that GM benefits comply with IHG guidelines.
- Maintain and enhance the Human Resources and Training sections of the Hotel Pre-Opening Kit, incorporating feedback from the wider HR team. Engage and enable the pre-opening HR community to ensure consistent practices and knowledge sharing.
- Provide end to end HR support to new hotel openings, including but not limited to:
- Coordinate timely placement of hotel ExCom members to support on time, on quality opening.
- Develop hotel manning guides, salary ranges, and compensation & benefits frameworks, ensure a proper set up to drive labor efficiency.
- Plan and execute HR and training pre-opening activities, ensure completion on time, with quality, and in compliance with IHG standards.
- Support hotel GM resolving HR and training-related issues during the pre-opening phase.
Investigate potential hotline cases and follow up with proper solutions.
What we need from you
- Bachelor’s degree in Hospitality or Business or equivalent preferred
- 4–6 years of experience in Human Resources or a related field; Experience in hotel openings as an HR leader is preferred.
- Strong background in talent acquisition/HRBP within the hospitality industry is a plus
- Demonstrated ability to work effectively with key stakeholders, including senior leaders and hotel owners.
- Good English and Mandarin speaking and writing skills
- Drive results, strong problem-solving skills
- Impact and Influence
- Resilience
- Growth mindset and learning agility
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.
Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
