HR Administrator

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.    

Perform human resources and administrative duties in support of the hotel’s Human Resources programs and philosophies and IHG business strategy.  Provide employee assistance, often serving as initial point of contact for human resources-related matters.
Partner with the Human Resources Manager, General Manager and Leadership team to provide support and advice on industrial relations, employee engagement, learning and development and workforce planning. Drive brand standards and value initiative of our Winning Ways: Do the right thing, Show we care, Aim higher, Celebrate difference and Work better together.

Delivery of Room to be yourself commitment: Room to have a great start, Room to be involved, Room to grow & Room for you.

Your day to day

•    Take ownership and responsibility for the administration and project management for people processes and IHG people tools hotel wide, for example the Colleague Heartbeat Survey.
•    Lead, mentor and guide hotel leaders during the recruitment and on-boarding process for all new colleagues ensuring that all new colleagues have received the appropriate tools required to succeed
•    Provide MyRecruit support to Leaders by assisting with posting and sourcing applicants and actively progressing candidate applications through MyRecruit
•    Take ownership of the On-Boarding and Brand Orientation delivery for new colleagues supporting Departmental Trainers and hotel leaders
•    Champion Crowne Plaza Brand and IHG People Tools
•    Champion new hire & exit interview process and utilise data & feedback to drive employee retention
•    Provide advice and coaching to leaders in conjunction with HRM on hotel policy, performance management and industrial relations matters
•    Plan, prepare and manage the People Processes delivery in partnership with the HRM and leadership team including Talent Reviews & Personal Development Reviews / Calibration and PDP’s
•    Coordinate and facilitate Learning and Development programs and accurately track and record training attendance
•    Partner with the National payroll team regarding colleague pay enquiries and assist colleagues and leaders with Collective Agreement questions, interpretation and application
•    Ensure timely and accurate records are kept and data input and updates occur in regards to colleagues personnel files, payroll requests and industrial relations issues

•    Assist in coordination of mandatory training
•    Provide a high level of internal customer care, being mindful of efficiencies and process
•    Assist in the operations as and when required for functions and guests

What we offer

Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.
You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including paid birthday leave, enhanced parental leave, flexible work options and proactive health days.  Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG.  In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further.
We are proud to be IHG and we know you will be too.  Visit www.http://careers.ihg.com to find out more about us.