Guest Service Associate Housekeeping - Holiday Inn Express Hyderabad Hitec City

Key Responsibilities:

1. Room Cleaning & Upkeep

• Clean and service guest rooms as per brand standards
• Change bed linen, replenish amenities, and ensure room readiness
• Ensure bathrooms, fixtures, and fittings are clean and functional

2. Public Area Maintenance

• Maintain cleanliness of corridors, lobbies, and public areas
• Ensure proper disposal of waste and upkeep of surroundings

3. Guest Service

• Respond promptly to guest requests and housekeeping-related queries
• Ensure courteous and professional interaction with guests
• Report any guest complaints to the supervisor

4. Coordination

• Coordinate with Front Office regarding room status updates
• Inform Engineering team about maintenance issues
• Ensure timely room availability for arrivals

5. Inventory Handling

• Maintain stock of cleaning supplies, linen, and amenities
• Handle hotel property with care and report any damages

6. Safety & Hygiene

• Follow hygiene, sanitation, and safety standards
• Adhere to hotel policies and procedures
• Use cleaning chemicals and equipment safely

Key Skills & Competencies:

• Basic knowledge of housekeeping operations
• Attention to detail and cleanliness
• Good communication skills
• Ability to work in shifts and physically active role

Qualifications:

• Minimum 10th / 12th pass
• Freshers or 0–2 years of experience in housekeeping preferred