Guest Service Agent Part Time

What You’ll Do:

• Greet and interact with guests upon arrival
• Assist with check-ins, check-outs, and reservations
• Handle guest inquiries and provide directions and explanations of hotel facilities
• Manage guest accounts, ensuring accurate billing and smooth departures
• Resolve guest issues to ensure an exceptional stay
• Promote IHG Rewards Club by enrolling guests and recognizing existing members

Requirements:

• Minimum 6 months experience in Guest Services/Administration/Reception
• Qualifications in Hotel Management or Business Administration preferred
• Flexibility to work night, weekend, and holiday shifts
• Excellent communication skills; bilingual or multilingual skills are a plus
• Ability to work in a fast-paced environment and prioritize workloads

What We Offer:

• Competitive hourly wage
• Supportive team environment
• Opportunity for growth within the company

Ready to be part of a team that’s shaping the future of hospitality? Apply today and join us in delivering the exceptional Crowne Plaza experience to our guests from around the world!

Equal Opportunity Employer:
At Crowne Plaza Sydney Darling Harbour, we value diversity and inclusion. We are committed to creating a workplace where everyone is welcomed and encouraged to be their true selves. We invite applicants from all backgrounds, regardless of race, gender, age, religion, sexual orientation, or disability, to apply.