Guest Service Agent前台接待员

1.Coordinate with the superior to establish and manage department budget.

1.配合高层制定和管理部门预算，牢记财经目标。

2.Spread the recycle saving to employees.

2.回收利用，向员工推广节约开始的方法。

3.Be familiar with the first aid and fire emergency procedures.

3.熟悉急救以及火灾和紧急事故步骤，安全理智地操作设备。

4.Establish and maintain positive relations with the guest to meet theirs needs.

4.与所有的客人建立和保持积极的关系，方便满足他们的需要。

5.Take actions to meet guests’ needs, to beyond their expectation.

5.采取行动达到客人的这些需要，以此来超过他们的预期。

6.Maintain a positive attitude of the hotel when communicate with the guests.

6.和客人沟通时候，要保持积极的酒店形象。

7.Maintain the high standard of the hotel products and service to promote our service.

7.保持酒店产品和服务的高标准，以此来向客人推销、售卖我们的服务。