Guest Relation Officer 宾客关系主任
Hotel Brand: InterContinental
Location: China, Guangdong, Shenzhen
Hotel: Shenzhen WECC (SZXSW), at the core area of Shenzhen WECC, 510000
Job number: 148250
职位描述
1.对工作有热情，喜欢与人沟通，做好对客服务；
2.有服务意识，可以积极主动与客人交流；
3.熟练掌握店内外信息，提供准确的问讯服务；
4.负责为下榻酒店的宾客办理入住登记手续；
5.负责房卡的制作与发放工作并严格遵守验证制度；
6.制作有关报表，为其它部门提供准确的接待信息；
7.VIP接待及维护宾客关系，制造宾客惊喜，满足宾客期望。
Who we are
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
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