Groups & Events Sales Executive | Full Time | Crowne Plaza Melbourne
Hotel Brand: Crowne Plaza Hotels & Resorts
Location: Australia, Victoria, Melbourne
Hotel: Melbourne (MELFS), 1-5 Spencer Street, 3008
Job number: 149256
About us
Crowne Plaza Melbourne is the perfect destination for your next staycation, family holiday, or romantic escape. At Crowne Plaza Melbourne, you can find big city adventure combined with some well-deserved time to relax. Experience the vibrancy and electric culture for which Melbourne is renowned with central accommodation near Melbourne CBD. Crowne Plaza Melbourne is ideally located on the Yarra River, only steps away from the restaurants and bars of the South Wharf precinct, CBD shopping, and South Melbourne with its popular cafés and markets.
What’s the job?
We are currently seeking a Groups & Events Sales Executive to join our team at Crowne Plaza Melbourne. In this role, you’ll manage group and event bookings from enquiry to execution, ensuring a smooth and professional experience for clients. You'll coordinate a variety of events including weddings, meetings, and group stays, while also supporting sales conversion and revenue growth.
Your day to day
- Sales & Revenue Support: Convert business through tailored proposals, negotiations, upselling, and collaboration with the Sales, Revenue, and Commercial teams to maximize revenue and guest satisfaction.
- End-to-End Event Coordination: Manage group and event bookings from initial enquiry through to execution, including rooming lists, site inspections, space allocation, and stakeholder communication to ensure seamless delivery.
- Systems, Standards & Relationships: Maintain accurate data in Delphi and other systems, uphold brand and procedural standards, and build strong internal and external relationships to support long-term success.
What we need from you
- Minimum diploma in Hotel Management, Sales & Marketing or related field preferred
- Hotel, Tourism and Hospitality experience preferred
- Hotel Systems knowledge i.e. Delphi, Opera or similar preferable
- Demonstrated proven ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Experience in managing multi-stakeholder relationships in a matrix environment which offers an environment of multiplicity, uncertainty, and change
- Ability to work across multiple diversified business units and market segments
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts, and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
