General Technician

Job Overview

Our Maintenance Department is looking for a General Technician to join the team. This post calls for a dynamic, career-oriented individual willing to develop their career within the Maintenance Department.

Responsibilities:

• Perform general technical repairs and fault finding across the hotel’s guest rooms, public areas, and back-of-house facilities.
• Carry out maintenance and repairs in a timely and professional manner to ensure smooth daily operations.
• Conduct regular inspections of mechanical, electrical, and plumbing systems as directed by management.
• Report issues and follow up on maintenance requests through the appropriate channels.
• Troubleshoot and repair mechanical, electrical, or plumbing problems as needed.
• Support preventive maintenance programs and assist with maintaining HVAC, lighting, and water systems.
• Uphold the upkeep of kitchen and laundry equipment by ensuring all appliances and machinery are in working order.
• Assist in maintaining building safety systems and equipment according to standards and regulations.
• Maintain a safe working environment and follow all safety procedures to prevent accidents.

The duties and responsibilities described in this job description are not a comprehensive list, and as such, additional tasks may be assigned to the employee from time to time.

Skills and Experience:

• Previous experience in a hotel or facilities maintenance role.
• Good knowledge of general building maintenance, including basic electrical, plumbing, and mechanical systems.
• Ability to diagnose and repair technical faults efficiently.
• Electrical Licence A or technical certification will be considered an asset.
• Able to work independently as well as part of a team.
• Good command of English, both verbal and written.
• Willingness to work evenings, nights, weekends, and public holidays as per business needs.

True Hospitality at IHG

We genuinely care about people, and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG® hotels.

Each IHG® hotel brand delivers True Hospitality in its own way, and at the heart of it all are specific, core service skills:

• True Attitude: Being caring, wanting to make a positive difference, and building genuine connections with guests.
• True Confidence: Having the knowledge and skills to perform your role and giving guests confidence that they can trust you to help and support them.
• True Listening: Focusing on what the guest is saying, picking up on body language, and understanding their needs.
• True Responsiveness: Providing guests with what they need in a timely and caring manner.

There’s so much more to the job than we can capture here, it’s about creating great experiences, doing the right thing, and understanding people.