General Manager - InterContinental Hayman Great Barrier Reef

IHG Hotels & Resorts is one of the largest hotel companies in the world with a family of 18 brands. We are one of the world’s leading hotel and resort companies. Our purpose – True Hospitality for Good – comes to life in every one of our collections. With luxury and lifestyle, we are taking it to new heights. 
Five visionary brands make up our luxury collection.  These are Intercontinental, Regent Hotels, Six Senses, Vignette Collection and Kimpton Hotels.   Individually, they are icons. Together, they bring unforgettable and unparalleled experiences to travellers in over 430 hotels and resorts in 100 countries around the world.  
Having recently added a host of incredible properties to our portfolio, we now stand as one of the world’s leading luxury operators. Our growth and ambitions have given us an incredible opportunity. We are ready to redefine what luxury means, not just for our guests for but for our entire industry too. 
 

InterContinental Hayman Great Barrier Reef, Australia 
Lead Australia’s Most Iconic Private Island Resort

InterContinental Hayman Great Barrier Reef offers a rare opportunity to lead one of the world’s most iconic private island resorts, set among the breathtaking natural beauty of the Whitsundays. From turquoise waters to tropical rainforests, this is a destination that transforms those who visit – and those who lead it.
Our exclusive resort is home to 182 guest rooms, suites, and villas across four distinct wings – Pool, Lagoon, Beach, and Pavilion – each designed to immerse guests in unforgettable island experiences. In addition, four prestigious Hayman Residences crown the island’s hilltop, offering ultra-luxury living with panoramic views.
 

We are seeking an experienced Luxury General Manager to lead the resort’s continued success. You will bring a deep understanding of remote, high-end resort operations, and a natural ability to inspire and lead in a unique and highly rewarding setting.

A little taste of your day-to-day:

• Leading all aspects of operational activities of the hotel 
• Oversee the smooth management of the employee accommodation/village
• Continuously drive creative ideas to enhance local and international business to the Resort
• Recruiting, leading, managing and motivating a strong team, upskilling, measuring and managing performance 
• Prioritising relationships with guests and external contacts such as current and potential clients, government officials, travel industry representatives, suppliers and local communities
• Creating unique guest and employee engagement programmes
   

What we’re looking for in you:
We are seeking an exceptional and experienced Luxury Resort General Manager to lead our remote property with vision, drive, and dedication to excellence. To be successful in this role, you will need to demonstrate:

• A proven track record of success - as a General Manager in a remote, luxury resort setting
• Strong commercial acumen - with a focus on top-line revenue growth and profitability
• Ability to build and maintain positive relationships - with owners and key stakeholders
• Familiarity with Australian labour laws - and compliance requirements
• The right to live and work in Australia – this is essential for the role

If you thrive in remote, dynamic environments and bring a passion for luxury hospitality, we’d love to hear from you.