General Manager - Hotel Indigo Torquay

Whether you’re starting out or stepping up, you’ll find support, purpose and the chance to grow through every challenge at IHG Hotels & Resorts.

We’re seeking a General Manager – Hotel Indigo Torquay, located directly on the seafront in the heart of the English Riviera. This newly opened 153‑room lifestyle hotel features a rooftop bar & terrace, vibrant restaurant, intimate spa, private dining, and a boutique gym.

What the role involves
In this role, you’ll lead the full commercial, operational, and cultural performance of an outstanding Hotel Indigo property—guiding the team through a post‑opening stabilisation phase and positioning the hotel as a standout lifestyle destination.

Key responsibilities

• Provide visible, floor‑based leadership across the hotel.
• Rebuild, mentor, and develop a high‑performing leadership team.
• Drive commercial performance across rooms, F&B, spa.
• Develop creative revenue strategies for seasonal peaks/troughs.
• Lead F&B concept execution and revenue management.
• Strengthen community partnerships for local relevance.
• Act as an ambassador for the hotel, brand, and neighbourhood.
• Build a resilient, people‑first culture.
• Ensure compliance with performance metrics.
• Maintain operational excellence with remote support functions.

Impact of the role
You’ll drive the commercial success, cultural identity, and community presence of one of the English Riviera’s newest lifestyle hotels.

What we’re looking for

• Hands‑on operational leadership.
• Experience in seasonal leisure markets.
• Strong commercial acumen.
• Experience stabilising/rebuilding teams.
• Strong F&B leadership.
• Innovation in off‑season programming.
• Talent attraction in tight labour markets.
• Lifestyle brand experience preferred.
• Coastal UK experience desirable.

Who we are
IHG Hotels & Resorts is one of the world’s leading hotel companies, with 20 brands and more than 6,800 hotels globally.  

You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG. Room for you to belong, to grow and to make a difference. Together, we’re creating True Hospitality for Good.

IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button.  

Your ambition, your growth, your success.

If this is You, there’s Room for You.