General Cashier & Paymaster - Regent Kuala Lumpur (Pre-Opening)

Train the back-up payroll officer in all manpower procedures and responsibilities 

Supervise the filing of payroll reports and pay slips 

Liaise with Department Heads on cashiering issues 

Liaise and work with the Income Auditor on cashiering matters 

Complete the daily banking, including collecting banking envelopes from the safes, then opening, counting and balancing them as a whole 

Process petty cash as required, reconcile it daily and weekly, and prepare the weekly petty cash summary for reimbursement to the float 

Prepare the monthly over and under balance and present it to the Director of Finance & Business Support or designee 

Issue and return house bank contracts as required, and prepare the monthly house bank accounts summary 

Process due backs daily 

Monitor the hotel exchange rate and adjust it as necessary in accordance with Finance Policy 

Ensure all receipts for the shift are recorded, balanced and deposited in the hotel's drop safe, with the daily cash drop sheet duly completed 

Investigate and reconcile cashier overages and shortages, and report any unexplained discrepancy to the Manager 

Work with the Income Auditor to check all float totals regularly and keep control of registers in outlets 

Conduct surprise cash counts in Front Office and F&B operations 

Ensure all controls comply with internal and external audit requirements 

Perform special projects as requested and assigned by management 

Develop and maintain current payroll processing procedures 

Process payroll and complete the month-end payroll close 

Ensure overtime claims are supported by proper approval and authorisation 

Prepare input for each payroll run, including hours worked, terminations, adjustments, and annual, sick and recreation leave 

Verify leave entitlement for all leave requests before approval 

Prepare manual payments for terminations 

Reconcile automatic payroll deductions such as housing loans, retirement fund contributions and city ledger 

Journalise the payroll summary each month 

Prepare the monthly and yearly internal manpower analysis report 

Examine year-to-date tax calculations and the year's tax returns 

Prepare income tax payments to the tax authority, and all other payments and submissions to local authorities within the required timelines 

Build and maintain positive relationships with all internal customers and guests, taking action to exceed their needs and expectations 

Create a positive hotel image in every interaction with internal and external customers 

Adhere to hotel brand standards 

Maintain a high level of product and service knowledge, and keep up to date with hotel information, programmes and events, so you can assist guests and respond to their needs 

Assist guests and escort them to locations within the hotel on request 

Implement procedures that enhance the guest experience 

Implement the Control Self-Assessment strictly, and achieve a 100% score in the CSA audit for the Cash & Bank and Payroll categories 

Implement acceptable accounting practices and procedures in compliance with IHG policies, government regulations, generally accepted accounting practices and local conditions 

Maintain documents for audits of the hotel's accounts in line with IHG policies and procedures 

Keep your knowledge of issues relevant to your department and the hotel up to date, including legislation 

Adhere to the IHG Corporate Code of Conduct, the Employee Handbook and hotel policies 

Understand the major strengths and weaknesses of our competitors 

Establish and interpret key performance indicators to manage the business, and consider the financial implications of business decisions and recommendations 

Understand how the business is run and focus on the factors needed for it to be successful and profitable 

Perform other duties as assigned 

Supervisory accounting role within the Finance & Business Support Department of a full-service luxury hotel 

Accurate and timely daily banking, petty cash and cashier reconciliations 

Accurate, timely and compliant payroll and statutory payments 

Audit readiness, including a 100% CSA score for Cash & Bank and Payroll 

Diploma or higher education qualification, or equivalent, in Accounting or Finance, with 1-2 years' experience in hotel accounting or audit, or an equivalent combination of education and work-related experience 

Ability to speak the local language(s), and fluent English