General Mechanic

FINANCIAL RETURNS:

· Carefully utilizes the required spare parts and request items as needed only. Carefully evaluate the status of the existing parts before making the decision for replacement. However any critical equipment must be maintained well with periodic parts replacement.

· Participates in energy saving plans and share best practices with the supervisor.

PEOPLE:

· Support the colleagues when and where they need your assistance.

· Uses training and development resources to improve skills and abilities.

· Actively Participate in the activities organized by the hotel.

GUEST EXPERIENCE:

· Attends to repairs and maintenance of all types of mechanical equipment such as heating, ventilation and air conditioning equipment, laundry and kitchen equipment, pumps, water and sewage pumps.

· Ensures that the supplied uniform in clean and in good repair. Always maintain a clean and tidy appearance before entering a guestroom or public areas.

· Communicates with guests by telephone or in person to ensure that maintenance requests have been satisfactorily completed.

· Ensures a 10-15 minute response for all urgent maintenance requests including guest requests.

· Reviews the Guest Satisfaction Monthly Tracking and participates in executing the plans to improve the score.

RESPONSIBLE BUSINESS:

· Ensures that the plant rooms, workshops and related areas are kept clean and tidy condition.

· Demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety

· Familiarize yourself with emergency and evacuation procedures

· Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the Line Manager

· Attends to all Fire Life Safety Training Sessions when scheduled