Full-Time Houseperson - Fort Huachuca, AZ

We reward our colleagues' hard work and dedication with an extremely competitive compensation and benefits package. The hourly pay rate for this role is $17.75, and our comprehensive benefits package includes paid time off, medical/dental/vision insurance, 401k, room discounts, and many other benefits to eligible employees.

Do you see yourself as a Houseperson? What's your passion? Whether you are continuing you’re career in the hospitality industry, or looking to start your career in the hospitality industry, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their families - people who put our guests at the heart of everything they do. 

DUTIES AND RESPONSIBLITIES: 

• Assist room attendants with heavy items such as mattresses and linens. Deliver linens and other supplies to room attendants. 
• Remove all dirty linen from assigned Room Attendants’ carts and closets and transport to laundry. 
• Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas. 
• Respond to guests’ requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner. 
• Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors. 
• Report to supervisor needed repairs or unsafe conditions. 
• Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction. 
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping. 
• Promote teamwork and quality service through daily communication and coordination with other departments. 
• May collect newspaper and other items for recycling. 
• May regularly assist with deep cleaning projects. 
• May assist with other duties as assigned. 

QUALIFICATIONS AND REQUIREMENTS: 

Basic reading, writing, and math skills. Some housekeeping experience and ability to speak English preferred. 

This job requires ability to perform the following: 

• Carrying or lifting items weighing up to 75 pounds and pushing and or pulling items up to 300 pounds 
• Frequently standing up and moving about the facility 
• Frequently handling objects and equipment to maintain the facility 
• Frequently bending, stooping, and kneeling, 

Other: 

• May be required to drive in the performance of duties 
• Communication skills are utilized a significant amount of time when interacting with guests and employees. 
• Reading and writing abilities are utilized often when reading assignments and completing checklists. 
• May be required to work nights, weekends, and/or holidays. 

Work Area: Housekeeping areas, guest corridors, service elevators

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.