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Front Office Internship - Kimpton Vividora Barcelona

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2482x804_accountrelationshipmanagement
kimpton-2
kimpton-2

Hotel Brand: Kimpton
Location: Spain, Barcelona

Hotel: Vividora Hotel (BCNKI), Carrer del Duc 15, 08002

Job number: 128899

What’s the internship?
As Front Office intern, you’ll be supporting the department in all required areas, including handling reservations, guiding guests and being a Kimpton ambassador.
You’ll be supervised by the Front Office team.
 

Your day-to-day:

• Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and returning guests.
• Check guests in, issue room keys, provide information on hotel services and room location
• Ensure required identification is taken from guests at check-in in line with local legislative requirements
• Answer phones in a prompt and courteous manner.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
• Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.
 

What we need from you:

• Currently studying a bachelor’s degree in hospitality or related field.
• Previous hotel knowledge and experience in operational departments will be valuable.
• Must be fluent in English.
• Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service.
 

What to expect from us:


• 400€ gross monthly. 
• Uniform and laundry service for the uniform. 
• Training programmes and access to IHG’s training tool. 
• Meals included on shift. 
• Cool environment and lots of fun!

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors & colleagues seamlessly connect.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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