Front Desk Supervisor前台主管
Hotel Brand: InterContinental Hotels & Resorts
Location: China, Zhejiang, Zhejiang
Hotel: 杭州市千岛湖羡山半岛, 浙江省, 311700, Zhejiang, Zhejiang, China
Job number: A561191795
Salary: 4500 - 5500
1、负责当班期间前台所有工作安排，检查每日的报表是否有误，并及时纠正。
2、建立体质良好的宾客关系，努力增加客房销售，维护宾客好评。
3、处理前台工作中的差错，处理宾客有关投诉。
4、辅导和培训前台接待员及实习生岗位知识及标准操作流程。
1、拥有在与他人交往时大多数时间所使用的沟通技能；具备完全代表酒店、品牌、公司、顾客、员工和第三方交往的能力。
2、熟练使用微软办公软件和前台OPERA操作系统。
3、具有组织和解决问题的能力。
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Salary: 4500 - 5500
