Franchise Hotel - Spa Therapist

About Us

Join voco™ hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco™ hotels

Your day to day

ROLE DESCRIPTION:

The Spa Therapist is responsible for providing an exceptional and rejuvenating spa experience to our guests. The Spa Therapist is also responsible for performing professional massage therapy and body treatments, as well as staying current with the industry while providing uncompromised attention to guest service.

ROLE & RESPONSIBILITIES:

Therapeutic Massage:

Perform a variety of massage techniques, including Swedish, deep tissue, hot stone, aromatherapy, Reflexology, Sports Massage, Thai and other specialized treatments.

Customize massage sessions to meet the individual needs and preferences of each guest.

Maintain a high standard of technique and professionalism during treatments.

Client Consultations:

Conduct thorough consultations with guests to assess their health history, specific concerns, and desired outcomes.

Provide recommendations for appropriate massage treatments and aftercare.

Spa Environment:

Create a serene and welcoming spa environment that promotes relaxation and tranquility.

Ensure that treatment rooms are clean, well-organized, and properly stocked with supplies.

Set up and sanitize equipment and tools before and after each treatment.

Guest Experience:

Greet guests warmly and professionally, guiding them through the spa experience.

Explain treatment options, procedures, and expected outcomes to guests.

Ensure guests are comfortable and address any concerns or special requests promptly.

Compliance and Safety:

Adhere to all local and state regulations governing massage therapy.

Maintain the highest standards of hygiene and sanitation.

Uphold confidentiality and privacy standards for guest records and discussions.

Product Knowledge:

Stay informed about spa products, treatments, and enhancements offered by the hotel.

Assist guests in selecting appropriate products for their home care routines.

Team Collaboration:

Collaborate with other spa professionals, including aestheticians, nail technicians, and wellness experts, to offer comprehensive wellness experiences.

Attend team meetings and training sessions to enhance skills and stay updated on industry trends

What we need from you

PERSON SPECIFICATIONS:

  Able to join Immediately.

  Attention to detail.

  Physical Fitness

FUNCTIONAL PRE-REQUISITIES: BEHAVIOURAL COMPETENCIES:

Educational Qualifications: Valid licensure • Excellent Communication Skills

• Excellent organization skills

• Customer Orientation

• Teamwork

• New ways of working

• Multitasking

• Creativity & Innovation

• Analytics Focus

• Logical reasoning

• Ability to work well under pressure.

• Interpersonal ability

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you’ll become part of our hotel family.