Food and Beverage Supervisor

About us

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

Nestled within the stunning InterContinental Auckland, Advieh Restaurant and Bar offers a unique dining experience that blends local flavours with international finesse. Partnering with renowned Chef Gareth Stewart, our establishment is more than just a place to dine; it is a standalone destination cherished by locals and admired by international guests.

As the Food and Beverage Supervisor, you will be the face of Advieh, setting the tone for an unforgettable dining experience from the moment guests walk through our doors. Your warmth, efficiency and attention to detail will ensure every guest feels welcomed and valued. When not greeting guests, you will support our Food and Beverage team by overseeing various sections of the restaurant and stepping in wherever needed - whether it’s shaking a cocktail, making a coffee or helping with service during busy times.

Explore your journey ahead

• Warmly greet and welcome guests upon arrival, ensuring a smooth and efficient seating process
• Manage reservations and seating arrangements to optimise the dining experience and restaurant flow
• Provide guests with menus and answer any initial questions they may have
• Coordinate with the culinary and service team to ensure timely and accurate service
• Assist with the supervision and training of restaurant staff
• Support the Food and Beverage leadership team in maintaining high standards of service
• Step in to assist with various tasks, such as preparing beverages or supporting the service team during peak times
• Address guest concerns or complaints promptly and professionally, ensuring a positive resolution
• Maintain a clean and organised host station and front-of-house area

What we expect from you 

• Previous experience in a similar role within a high-end restaurant or hospitality environment
• Exceptional guest service skills with a friendly and approachable demeanor
• Strong organisational skills and the ability to multitask in a fast-paced setting
• Excellent communication and interpersonal skills
• A passion for hospitality and a commitment to providing an unparalleled guest experience
• Flexibility to work evenings, weekends, and holidays as needed
• Valid New Zealand working rights

What you can expect from us 

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.