Food and Beverage Host - InterContinental Brisbane

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Nestled in the heart of Brisbane’s CBD, InterContinental Hotel Brisbane has just opened to guests this winter, offering 321 spacious hotel rooms and suites, all day dining restaurant and lobby bar, outdoor pool, fitness centre and Club Lounge, all in a prime location above Queen Street Mall, perfect for exploring the city’s top attractions. With over 1800 square metres of meeting and events spaces, InterContinental Brisbane offers versatile function rooms and a Grand Ballroom catering for up to 1000 guests, making it a great choice for business and leisure events alike.

We are looking for a part time Food and Beverage Host to work closely with the manager on shift support Food and Beverage operations. This role will provide consistent support across breakfast to maintain a high level of guest satisfaction. 

Your Day to Day

• Welcome and seat guests, providing warm and professional service at all times.
• Assist with the preparation and service of food and beverages, ensuring presentation meets hotel standards.
• Follow health, hygiene, and safety procedures in line with hotel policies.
• Respond promptly to guest requests or concerns, ensuring issues are followed up and resolved to achieve guest satisfaction.
• Communicate effectively with colleagues and other departments to deliver a seamless service experience.
• Handle basic cash transactions and ensure accurate billing and payment handling in line with procedures.
• Support the training and onboarding of new team members by demonstrating service standards and procedures.
• Carry out opening or closing duties as required, ensuring work areas and service stations are well-presented and fully stocked.

What we need from you 

• Previous experience in a Food & Beverage role in a hotel environment preferred
• Holds a current Responsible Service of Alcohol
• Flexibility to work across a 7 day rotating roster, including weekends and public holidays 
• Valid Australian working rights 

What we offer

You’ll be rewarded for your hard work with a range of benefits that supports you throughout your IHG career journey:

• Free meals on shift
• Laundered uniform 
• Paid birthday leave - hip hip hooray!
• Proactive paid wellness and mental health days
• Some of the best colleague discounts across our IHG Hotels for accommodation
• A massive colleague discounts platform for all your favourite brands and retailers
• Most importantly, your career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer of leave entitlements as you move and grow with IHG.

What you can expect from us

Not only will you benefit from a truly unique and career-defining opportunity as part of this exciting hotel opening, but you’ll receive a competitive salary that rewards all your hard work and a wide range of benefits designed to help you live your best work life – including, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

So, join us and you’ll become part of our ever-growing global family.