Food & Beverage Duty Manager | InterContinental Sanctuary Cove Resort

As part of the world’s largest family of luxury hotels, we take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insight, we create warm, sophisticated experiences for guests seeking a richer perspective on the world.

As Australia’s first InterContinental Resort, InterContinental Sanctuary Cove Resort embodies the grand, graceful architecture of a classic Queensland estate. Nestled within the lush surroundings of Sanctuary Cove, our resort offers a sanctuary of lagoon sands and tropical gardens—an inspiring setting for memorable guest experiences and world-class events.

Step into a leadership role where your passion for hospitality and people will shine as Food & Beverage Duty Manager. The successful applicant will lead our signature restaurant The Fireplace, while supporting the resort’s additional dining venues and bar outlets.

About the Role

We’re looking for a dynamic Food & Beverage Duty Manager to join our leadership team. In this pivotal role, you’ll inspire and lead our talented F&B team, ensuring seamless service across our venues while driving operational excellence, guest satisfaction, and team development.

You’ll combine your passion for creating unforgettable dining experiences with strong leadership and commercial acumen, working closely with the Food & Beverage Management team to bring the InterContinental experience to life.

Your Day to Day

• Lead daily food & beverage operations across outlets, ensuring exceptional service and consistency with brand standards.
• Coach, mentor and develop team members through performance feedback and ongoing training.
• Oversee staffing, rostering, and cost management in line with budgets, with a strong focus on labour, food and beverage cost control.
• Foster teamwork and collaboration across departments to deliver seamless guest experiences.
• Drive guest satisfaction through proactive engagement and swift resolution of feedback or concerns.
• Ensure compliance with all health, safety, and licensing requirements.
• Partner with the leadership team to analyse performance, drive revenue, and maximise profitability.
• Champion IHG’s brand standards, behaviours, and service culture in every interaction.

What We’re Looking For

• Bachelor’s degree or equivalent in Hospitality, Hotel Management, or related field.
• Minimum of 4 years’ relevant experience in a leadership or supervisory role within a high-end F&B environment.
• A strong understanding of restaurant and bar operations, cost management, and guest experience delivery.
• Exceptional interpersonal and leadership skills, with the ability to motivate and inspire a diverse team.
• Certification or permits as required by local government regulations.
• Unrestricted working rights in Australia.

What We Offer

Join our extraordinary world and experience a place where you can be yourself, share ideas, and grow your career within one of the world’s most recognisable hotel brands.

We’ll reward your passion and dedication with:

• Paid birthday leave
• Hotel and F&B discounts across IHG’s global network
• Enhanced parental leave and proactive health days
• Career development and lifelong learning programs
• IHG career milestone celebrations
• Transfer of entitlements as you grow with IHG
• Access to an exclusive retail discounts platform

At IHG, we’re proud of the work we do, the people we work with, and the difference we make. We know you will be too.

Learn more about us: ihg.com/careers
Discover the resort: sanctuarycove.intercontinental.com
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