Food & Beverage Attendant (Part time)
Hotel Brand: Crowne Plaza Hotels & Resorts
Location: Australia, South Australia, Adelaide
Hotel: Adelaide (ADLAD), 27 Frome Street, 5000
Job number: 147877
At Crowne Plaza Adelaide our goal is to make business travel work. We look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too! We're on the lookout for talented Food & Beverage Attendants to join our team in a part-time capacity.
As a Food & Beverage Attendant, you’re a helpful host, a local expert, and a proud brand ambassador. You will be trained and engaged in food and beverage services across our restaurant, bar, room service and conference and events. You’ll be on a rotating roster to ensure you continue to build on knowledge and skills in all areas and meet the needs of our guests and business.
A little taste of your day-to-day:
- Creating a warm welcome for every single guest that sets the tone for their experience with us
- Be a host to our guests knowing what’s happening in the city and the hotel; keeping up to date with events, groups and hotel information such as guest feedback
- Knowing the Crowne Plaza brand and being an advocate for our most loyal guests
- Preparing and serving beverages, which may include coffee and cocktails, to high standards
- Taking guest orders, making menu recommendations and highlighting promotions. Maximise upsell and suggestive selling opportunities
- Working closely with the kitchen team to deliver a truly seamless food service
- Set up and pack down and food & beverage service across our conference and events
- Handling credit and payment transactions in a secure manner
- Be a responsible team player – comply with our WH&S, HACCP and crisis management policies and be a supporter for a greener hotel environment
- Minimising waste and keeping your supervisor or duty manager in the loop about any faulty or unsafe equipment, low supplies, or safety incidents
- Ensure that facilities and equipment are cleaned, tidy and properly stocked according to anticipated business volume
- Helping your team to share the workload and with other duties as required
What we need from you:
We are looking for energetic and approachable people, with excellent communication skills, and a can-do attitude! You will also have:
- Experience - previous experience working in a hotel or restaurant
- Knowledge of local spirits, wines and produce will set you apart
- Articulate - a great communicator, you'll be warm, welcoming, and easy to talk to
- Your strong attention to detail and problem-solving skills will turn issues into opportunities so every guest leaves with great memories
- The strength to lift, push and pull big objects up to 23 kg, which can also involve bending and kneeling
- The flexibility to work across a rotating roster including nights, weekends and public holidays
- Compliance - Responsible Service of Alcohol Certification (Nationally Accredited) & Food Safety Certificate
- Must meet the legal requirement to work in Australia without limitations or restrictions
What you can expect from us:
Let’s #GoFurtherTogether and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.
You’ll be rewarded for your hard work with a range of benefits that support you throughout your IHG career journey
- Freshly laundered uniform
- Proactive paid wellbeing days
- Paid birthday leave - hip hip hooray!
- Enhanced parental leave
- Some of the best discounts across our IHG Hotels & Resorts for accommodation and food & beverage
- A massive discounts platform for all your favourite brands and retailers - to help your salary go further
Most importantly, your career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer of leave entitlements as you move and grow with IHG.
Who we are
Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.
Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
