Food & Beverage Assistant| Holiday Inn Resort| kathmandu| Budhanilkantha|
Hotel Brand: Holiday Inn
Location: Nepal, Kathmandu
Hotel: Kathmandu Budhanilkantha (KTMBU), Ward No. 1, Chapali Bhadrakali, Municipality Budhanilkantha, 44600
Job number: 154242
As Food and Beverage Assistant (Multi-Skilled) you are responsible for serving guests in the restaurants/outlets but not limited to providing the highest standard of service at all times, keep assigned service stations well stocked, organized and clean in accordance to company policy and standards, provide high standard service at all times, to deal with guest complaints and comments in an efficient and timely manner and to report any issues to his/her Superior.
A little taste of your day-to-day:
- To check in for duty according to schedule and to serve in the restaurants, ensuring that the service for their station meets the expectations of the guests and meets the standards set by the company
- To provide the same standard of service for both open seating and assigned seating
- To act as liaison between the guests and the management in regards with any problems in their stations
- To ensure the best possible dining experience for all guests and to provide special attention to guests with special needs, dietary requirements and allergic conditions
- To follow work schedules, section plans and rotations and to do any additional duties as scheduled by the superior and as required
- To ensure a smooth and efficient service during meal hours through constant communication with the guests and the kitchen
- To ensure that all equipment is properly and securely stored away when not on duty
- To report work orders to superiors when deficiencies are noted or when maintenance is required and to follow up on the work orders in a timely manner
- Should be able to prepare beverages when required and provide service in the floor as per business need
- To adhere to all company policies and procedures, manuals and directives
- To keep crockery and glassware breakages to a minimum
- To ensure that company property is maintained properly and treated with respect at all times.
- To practice safe lifting techniques at all times
- To attend meetings within the Food and Beverage team on a daily basis
- To constantly communicate with all the service team and kitchen
- Wears uniform with pride and honor
- Any other duties as assigned by the management
What we need from you:
● Excellent communication and strong interpersonal skills
● Diploma in Hospitality Management or relevant certification
- Intermediate in MS Office packages
● 2+ years total experience as Food and Beverage Assistant /Waiter/waitress in any hotel properties
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
