F&B Service Attendant

What You’ll Be Doing

Food & Beverage Service

• Welcome guests with a big smile and make them feel at home from the moment they arrive.

• Take food and drink orders accurately and serve them promptly — timing matters.

• Share menu recommendations, answer questions, and support guests with dietary needs.

• Keep tables looking fresh and inviting throughout the dining experience.

• Top up water, clear plates, and stay alert to guest needs during service.

Operational Support

• Help set up and pack down service areas, including restaurants, bars, and event spaces.

• Carry out opening and closing duties to keep operations running smoothly.

• Handle payments, process bills, and manage cash accurately and responsibly.

Guest Experience

• Respond to guest questions or concerns with a positive, calm, and solution-focused mindset.

• Build genuine connections with guests to create personalised moments and encourage them to come back again.

Hygiene & Safety

• Follow food safety, hygiene, and cleanliness standards in line with hotel and local regulations.

• Report any equipment issues or maintenance needs quickly to keep service safe and smooth.

Teamwork

• Work closely with teammates to deliver seamless service, even during busy shifts.

• Step in to support colleagues during peak hours, events, or special occasions.