F&B Hostess - InterContinental Abu Dhabi

Join a world of refined tastes and exceptional service at InterContinental Abu Dhabi. We are seeking a poised, guest-oriented, and elegant F&B Hostess to be the face of our distinguished Seafood Fine Dining Restaurant, known for its premium coastal cuisine, sophisticated ambiance, and unparalleled hospitality.

As the first point of contact for our guests, the F&B Hostess plays a pivotal role in delivering a warm, welcoming experience that sets the tone for the entire dining journey. You will be responsible for managing reservations, coordinating seating plans, and supporting seamless service delivery while reflecting the grace and professionalism of a world-class establishment.

A little taste of your day-to-day:

Every day is different, but you’ll mostly do:

• Welcome guests with warmth, elegance, and professionalism upon arrival
• Manage the reservation system accurately and accommodate walk-in guests effectively
• Maintain a composed and graceful presence, even during high-traffic periods
• Escort guests to their tables while introducing them to the dining concept and ambiance
• Communicate closely with the culinary and service teams to ensure guest preferences are met
• Handle guest requests, special occasions, and complaints diplomatically
• Maintain an immaculate hostess station and entrance area
• Stay informed of menu updates, chef’s specials, and restaurant promotions
• Promote the restaurant's unique offerings to guests and support overall guest satisfaction
• Uphold InterContinental standards and ensure compliance with brand guidelines and health & safety protocols

What we need from you:

• Minimum of 1 year experience in a hostess or guest-facing role in a fine dining or luxury hospitality environment
• Strong command of English (verbal and written); additional languages such as Arabic or French are a plus
• Excellent grooming, posture, and communication skills
• Confident, courteous, and professional demeanor under all circumstances
• Familiarity with digital reservation systems 
• Passion for fine cuisine, elegant hospitality, and guest satisfaction
• Flexibility to work varied shifts, including weekends and holidays

What you can expect from us: 

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – impressive room discounts and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  

So, join us and you’ll become part of our ever-growing global family.