FO Supervisor 前台主管
Hotel Brand: Hotel Indigo
Location: China, Jiangsu, Nanjing
Hotel: 江宁区汤山街道林绣路8号, 南京市, Nanjing, Jiangsu, China
Job number: A561179063
Salary: 4500 - 5500
· Conducts shift briefings to ensure hotel activities and operational requirements are known
· 进行有效的交接班简报工作，以明确酒店活动和运营要求
· Supervise front desk operations during assigned shift including:
· 在当班期间监督前台运营情况，包括：
o Maintenance of guest information
o 维护客户信息
o Maintenance of information about local events
o 维护当地活动的信息
o Compile occupancy statistics
o 统计入住情况
o Supervise group bookings
o 监督团队预订情况
o Assisting with serious complaints
o 协助解决严重投诉问题
· Supervise cashiering activities during shift including:
· 在当班期间监督收银的活动，包括：
o Cash handling and banking procedure
o 现金处理和银行业务程序
o Dealing with irregular payments
o 处理非正常的付款情况
o Instructing staff in credit policies and facilities
o 就信用政策和设备对员工进行指导培训
o Instructing staff in cash security procedures
o 就现金安全程序对员工进行指导
o Carry out debtor control
o 实施应收帐款控制
o Prepare reports
o 准备财务报告
o Supervise the cashiering system
o 对收银系统实施监管
· Works with Superior on manpower planning and management needs
与上级领导一起进行人力规划和管理需求的讨论
.1. 大专以上学历，有同岗位工作经验1年以上；
2. 有良好的团队领导力及执行力，工作认真负责；
3. 身体健康，品貌端正；
4. 具有较强的沟通能力，能独立处理投诉。
Hotel Indigo is an upper-upscale lifestyle brand that captures the true spirit of the neighbourhood. With over 150 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries through meaningful connections to the diverse people, places, and cultures of the local area.
Bring your story, to inspire new ones.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Salary: 4500 - 5500
