Event Sales Manager - Regent Santa Monica Beach

About us:

Regent Santa Monica Beach, part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, presents a new era of indulgence offering 167 opulent guest rooms and suites. Introduced at a generous 720 square feet, rooms feature spa-like and luxurious bathrooms complete with a soaking tub, walk-in rain shower, double vanity and Perricone MD products, alongside thoughtful mementos through distinct Regent hallmarks. 

Poised along a coveted coastline overlooking the Pacific Ocean, the resort celebrates the allure of unexpected harmony through contrasts, delivering inspired stays with a seamless blend of timeless elegance and modern luxury. Regent Santa Monica Beach is home to four dining destinations, each offering unique epicurean discoveries. Orla and Orla Bar by James Beard Award-winning chef Michael Mina brings the peerless charm and boundless flavor of the Mediterranean to Southern California, while the poolside Azure Bar presents elevated poolside dining and creative cocktails. Sweet July Café debuts in collaboration with Ayesha Curry with exclusive menu items and a curated selection of beloved coffee and tea beverages. The beachfront oasis also boasts a 10,000 square feet Guerlain Wellness spa, outdoor pool (Azure Pool), The Regent Boutique, and state-of-the-art Fitness Center. The opening of Regent Santa Monica Beach marks a historic return of the brand to Los Angeles and represents the Americas flagship. For more information visit RegentSantaMonicaBeach.com.

Job Summary:

The Event Sales Manager is a results-driven hospitality professional responsible for the sales, planning, and flawless execution of catered events across the resort’s restaurants, banquet spaces, and unique venues. This role serves as the primary liaison between clients and resort operations, ensuring exceptional guest experiences while maximizing catering, food and beverage, room rental, and ancillary revenues.

Blending proactive sales outreach with detailed event management, the Event Sales Manager secures new business, manages contracted events from inquiry through post-event follow-up, and collaborates closely with Culinary, Banquets, Restaurants, Audio-Visual, and Hotel Operations teams. The ideal candidate is highly organized, client-focused, financially savvy, and passionate about creating memorable luxury experiences that align with the Regent brand standards.

A little bit about your day:

Reporting to the Director of Meetings and Events, every day is different, but you’ll mostly:

Sales & Revenue Generation

• Proactively solicit, negotiate, and secure catering and event business including social events, corporate meetings, private dining, and buyouts
• Develop and execute strategies to grow catering revenue, optimize space utilization, and drive business during need periods
• Respond to inquiries, prepare proposals, and ensure events align with financial, operational, and brand standards
• Identify upselling opportunities for menus, beverage packages, enhancements, and resort amenities
• Cultivate relationships with local businesses, community organizations, planners, and repeat clients

Event Planning & Execution

• Serve as the primary point of contact for clients from contract execution through event completion
• Plan and manage all aspects of catered events, including timelines, menus, room setups, and vendor coordination
• Collaborate with Culinary, Banquet, Restaurant, and AV teams to ensure seamless execution and profitability
• Conduct pre-event planning meetings, site visits, and pre-conference meetings
• Create, distribute, and maintain accurate Banquet Event Orders (BEOs), event resumes, and function space bookings
• Act as on-site event host or liaison as required to ensure client satisfaction

Financial & Administrative Management

• Manage deposits, billing accuracy, and financial forecasts for assigned events
• Ensure events meet or exceed contracted minimum food and beverage, room rental, and ancillary revenue commitments
• Monitor event costs, labor, and resource utilization to support profitability
• Maintain accurate records in sales and event management systems (Salesforce/Delphi)

Collaboration & Brand Representation

• Partner with Sales, Revenue Management, Reservations, Front Office, and Guest Experience teams for group coordination
• Stay current on food, beverage, and event trends to enhance offerings and remain competitive
• Support sales calls, site tours, on-property showcases, and promotional events
• Conduct post-event follow-ups to gather feedback, resolve issues, and drive repeat business

Requirements:

• Proven experience in catering sales, event management, or hospitality operations, preferably within a luxury hotel or resort environment
• Strong understanding of food and beverage operations, event logistics, and pricing strategies
• Demonstrated success in managing multiple events simultaneously with strong attention to detail
• Excellent communication, negotiation, and relationship-building skills
• Proficiency in event and sales systems such as Delphi, Social Tables, Microsoft Office
• Ability to collaborate cross-functionally and adapt in a fast-paced environment
• Flexible schedule required, including mornings, evenings, weekends, and holidays
• Work environment includes indoor and outdoor venues with varying noise levels
• Bachelor’s degree preferred

General Expectations

• Uphold the values, culture, and luxury service standards of Regent Santa Monica Beach and IHG Hotels & Resorts
• Demonstrate professionalism, integrity, and a guest-first mindset in all interactions
• Foster a respectful, collaborative, and inclusive work environment
• Represent the resort with confidence, creativity, and attention to detail

What we need from you:

• Proven experience in catering sales, event management, or hospitality operations, preferably within a luxury hotel or resort environment
• Strong understanding of food and beverage operations, event logistics, and pricing strategies
• Demonstrated success in managing multiple events simultaneously with strong attention to detail
• Excellent communication, negotiation, and relationship-building skills
• Proficiency in event and sales systems such as Delphi, Social Tables, Microsoft Office
• Ability to collaborate cross-functionally and adapt in a fast-paced environment
• Flexible schedule required, including mornings, evenings, weekends, and holidays
• Work environment includes indoor and outdoor venues with varying noise levels
• Bachelor’s degree preferred

What you can expect from us: 

The hourly pay range for this role is $38.00 to $43.00. This range is only applicable for jobs to be performed at Regent Santa Monica Beach. This position is eligible for bonus pay.

We offer a comprehensive package of benefits including paid time-off, wellness and sick time, medical/dental/vision insurance, 401k plan, complimentary parking, employee cafeteria meals, and many other benefits to eligible colleagues. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled.