Door Attendant - Front Office - InterContinental® Dubai Festival City

Do you see yourself as a Door Attendant for InterContinental Hotel®  Dubai Festival City?  

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

The InterContinental Hotels Group® at Dubai Festival City consists of four hotels. These include the luxury and lifestyle brand InterContinental, the lavish long-stay InterContinental Residence Suites, the premium Crowne Plaza, and the essentials Holiday Inn & Suites. In addition to over 1,600 rooms, the cluster boasts a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gym and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1,200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.        

A little taste of your day-to-day

• Provide all guests with a warm, friendly and professional welcome, greeting and farewell.
• Ensures the driveway and hotel entrance is kept clean, tidy and free of obstacles at all times.
• Assist guests in and out of taxis and other vehicles and to remove baggage from vehicles enabling the Bellboys to escort guests, with baggage, to the Front Desk for check-in
• Obtain taxis for guests and assist with all transportation requests
• Provide recognition to Priority Club & Ambassador program members
• Monitor guests entering and exiting the hotel at all times and report any suspicious or inappropriate behaviour.
• Works closely with valet team supervisor to ensure traffic flow and reports any concerns to superiors. 
• Engage with all guests and drive the guest experience from the driveway

What we need from you

• Communication skills – guests and colleagues  will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
• Fluency in the English language - extra language skills would be great.
• Your outgoing personality is important in order to help our guests, and create memorable moments
• Flexibility - night, weekend and holiday shifts are all part of the job
• Experience - ideally you’ll have spent at least one year in a similar position in a 5 star property
• You’ll have a high school diploma or qualification. 
• Ability to work independently and within a team environment

What you can expect from us

We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us, and you’ll become part of our ever-growing global family.