Director of Sales

The Manchester Deansgate Hotel is on the lookout for a dynamic Director of Sales to inspire and lead. Join the excitement and become part of the IHG Hotels and Resorts family! 

Welcome to the Manchester Deansgate Hotel, where modern luxury travel meets the vibrant spirit of Manchester. Nestled in the iconic Beetham Tower, this hotel features 279 elegantly designed rooms with stunning skyline views. Enjoy upscale amenities, including sky bar Cloud 23, 2 Rosette Podium Restaurant, an indoor pool, and a fitness centre. Perfect for both business and leisure travellers, with 14 meeting rooms and over 1,800 square feet of event space. Experience our commitment to redefining luxury travel, blending sophistication with the rich culture of Manchester. The Manchester Deansgate Hotel will fully transition to the InterContinental brand by 2027, enhancing your stay with our signature luxury and service.

As the Director of Sales, reporting into and closely collaborating with our Commercial Director, you will be responsible for leading and coaching the proactive Sales team, ensuring they are trained on best practices and supported in their pursuit of excellence. You will be a strong leader who leads by example, driving the overall sales strategy of the hotel while managing relationships both on property and with above property sales support. Your day-to-day will be driven by our Guests and business needs, however you can expect to cover the following duties and responsibilities (not all encompassing) …

• Working closely with our Commercial Director and managing our proactive sales team, training them on best practice and supporting them to produce excellence. You will be a strong leader who enjoys to lead by example. 
• Supporting with sales coaching and conversion for the wider commercial team, you will be confident in training and presenting in front of various stakeholders. 
• Delivering new direct business/pipeline aligned with the business needs and managing budgeted sales across all segments, alongside working on the annual sales and marketing plan (ensuring ROI is tracked) 
• Generating new business leads through a variety of avenues including social media and supporting the renegotiation of existing annual agreements in line with the Hotels KPIs 
• At all times reporting and tracking sales through sales performance reports (using targets, KPIs and sales objectives) and identifying any problems (then working to resolve them)
• Working independently within your department and with the wider Hotel team to consolidate board sales packs and monthly commercial reviews 
• Using best practice, continuously improving processes and identifying areas which efficiency can be streamlined. You will use your best practice and initiative to stay in contact with the above-property sales team, to ensure alignment with IHG’s overall strategy. 

We are searching for a true service superstar, someone who thrives in providing our Guests with an excellent service throughout their stay. In addition to this, we are looking for someone who has….

• Availability to work typically on a Monday-Friday schedule, however additional hours in evenings and weekends may be required due to business needs. Some travel will be required in this role to attend road shows, corporate events and visit clients. 
• Experience at Director of Sales or a senior management role within a busy Sales team (ideally within a branded environment)
• A track record of sales achievements with at least 2 years’ experience in the service and hospitality industry is essential for this role. You will have a depth of knowledge of local and UK markets, in particular Corporate and MICE experience would be highly beneficial. 
• You will have strong strategic planning skills, ability to look ahead and put strategies in place to support the plans. 
• It is essential that you can work well under pressure, with minimal supervision and maintain high standards and attention to detail. 
• Microsoft package skills and Delphi knowledge (desirable). You will be confident in presenting information to various stakeholders in a clear and presentable way, adjusting the level of detail to the appropriate stakeholder. 

At IHG Hotels and Resorts, we believe that no two individuals are alike, and we celebrate that  by offering our colleagues a wide range of additional benefits to support their unique needs and aspirations. You can expect to receive….

• Financial security - market competitive salary based on experience, guaranteed hours, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay! Plus a 20% sales bonus dependent on performance outcomes. 
• Growth and development – extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
• Colleague perks  - worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal. 
• Wellbeing – generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders 

If you are looking to join an iconic and sophisticated Hotel….click apply today to see where this adventure could take you! 

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial