Director of Revenue Management
Hotel Brand: InterContinental
Location: United States, Indiana, Indianapolis
Hotel: Indianapolis (INDMK), 17 West Market Street, 46204
Job number: 149248
Director of Revenue Management
About IHG and the InterContinental Indianapolis
InterContinental Indianapolis brings refined luxury to Indy’s iconic Monument Circle.
This opening is not just a hotel launch, it’s an event for the city and we’re looking for the right team to shape its future. The landmarked Illinois Building showcases a $110 M restoration to feature 170 Modern Guestrooms, 17 Luxurious Suites, Serliana Café and Astrea Rooftop Bar with stunning views of Monument Circle.
This will be a masterclass in #Hospitality; an invitation for you to pursue your passion for service and inspire incredible things for our guests, our team members and yourself.
Explore our very own InterContinental® Hotels & Resorts – a truly international brand. Discover a modern, globally-focused culture where world travelers feel at home. Live the InterContinental life. You’ll find us in beautifully restored buildings and many exciting new developments. With 60 properties in the pipeline, our extraordinary world is set to expand.
We cultivate engaging environments for our colleagues and guests by enlivening our IHG Core Values:
Do the right thing
Show we care
Aim higher
Celebrate difference
Work better together
At IHG we promise to give colleagues:
Room to Belong: Enable
Room to Grow: Enrich
Room to Make a Difference: Empower
The InterContinental creates exceptional experiences through our Brand Values by being:
Thoughtful
Cultured
Remarkable
The pillars of our InterContinental brand culture lay the foundation for inspiring incredible experiences:
We Invite Discovery
We Embrace Empowerment
We Champion Possibility
Your Day to Day:
As the Director of Revenue Management, you will contribute to and implement company and hotel strategies for pricing, yield, distribution and selling for the InterContinental Indianapolis. Manage hotel revenue generation and maximization through full utilization of business systems and processes. Maintaining relationships with key stakeholders including hotel general managers, sales leaders, and owners.
Responsibilities:
Overall responsibility for the development and maximization of rate and occupancy.
Collaborate with the Sales Department to optimize meeting space usage, ensuring maximum revenue contribution for both Rooms and Banquet services.
Strategically optimize the segment mix of group patterns, rates, and transient rooms.
Ensure measurable improvements for demand and availability, aiming to gain RevPAR share.
Work collaboratively with each department to develop specific strategies for growth.
Analyzed citywide and special events, implementing Revenue Management strategies.
Present revenue strategies, booking trends, and Key Performance Indicators (KPIs).
Conduct weekly Revenue Management Meetings, providing insights on current booking periods and leading discussions on future strategies.
Analyzed and accurately forecasted short and long-term business trends and demands.
Optimize and monitor marketing channels, including national and local account production.
Ensure effective support from all channels of distribution – Web, GDS, and Wholesale.
Update all channels of distribution as needed with rate or inventory restrictions.
Maximize room utilization on all hotel room types and suites.
Manage all definite and tentative group bookings to ensure profitability.
Drive the business plan and Key Performance Indicator (KPI) trackers for overall hotel success.
Monitor and analyze competition weekly through competitive shops, demand 360, and Agency 360.
Responsible for the maintenance of software programs contributing to revenue.
Work on all Revenue Management projects and assist with the implementation of basic and standards.
Foster a culture of Revenue Management throughout all hotel departments.
Develop and implement succession planning for Revenue Management talent.
Manage room and function space inventory, allocating and restricting inventory for optimal revenue and profit.
Work closely with the Sales team on group rates, dates, and patterns, steering towards optimal time frames for the hotel.
Prepare and present reports for hotel leadership, corporate teams, and ownership, demonstrating progress toward forecasted goals.
Establish pricing levels in all segments and actively monitor group blocks for room availability.
Monitor competitor strategies, analyze market dynamics, and present action plans to management.
Assist in the annual hotel budget development and ongoing results analysis.
Guide and train the Reservations and Front Desk teams to achieve Revenue Optimization.
Collaborate with internal departments to address consistent issues and trends.
What we need from you
Four years of relevant experience with a minimum of two years in a revenue management supervisory role.
Knowledge of hospitality sales, marketing, and revenue management functions.
Professional standard of written and oral communication.
Demonstrated ability to develop constructive relationships with a team and key stakeholders.
Proven ability to interact with customers, employees and third parties that reflects positively on the workplace and the company and IHG.
Demonstrated knowledge of effective hotel pricing concepts, yield management optimization and selling strategies, and an ability to manage and lead the development of these key business processes.
Excellent oral and written communication skills
High-energy individual with a positive attitude.
The salary range for this role is $97,000-$135,000. This job is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
What you can expect from us
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
Important information:
The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
If you require reasonable accommodation during the application process, please click here.
IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
Who we are
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Important information:
- The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
- No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
- If you require reasonable accommodation during the application process, please click here.
- IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
- If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
