Director of Operation CR 中餐运营总监
Hotel Brand: Crowne Plaza
Location: China, Guangdong, Shenzhen
Hotel: 中国广东省深圳市南山区深南大道9819号, 深圳市, 518054, Shenzhen, Guangdong, China
Job number: A561173812
1.负责中餐厅，落实各项工作任务。
2.制定中餐厅服务工作规范及工作制度并确保实施。
3.协助餐饮总监制定各项餐饮推销计划与策略。
4.确保员工按照规范标准对客服务，对员工进行绩效评估。
5.处理宾客的投诉，不断改善服务质量。
6.抓好设备设施的维修保养，严格物资管理制度，做好餐厅安全和防火工作。
7.根据季节差异、客源情况为厨房制定特色菜单提供建议。
8.能够驱动中餐厅整体收入及服务质量。
1.大专以上文化程度；3年以上五星级酒店同岗位工作经验；
2.精通中餐的业务知识，熟练掌握中餐的技能技巧；
3.具有中餐食品原材料加工、中餐成本核算方面的知识；
4.管理能力强，有较强的抗压能力；
5.良好的沟通能力。
Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.
Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
