Director of Luxury & Lifestyle - InterContinental Singapore
Hotel Brand: InterContinental
Location: Singapore, Singapore
Hotel: Singapore (SINHB), 80 Middle Road, 188966
Job number: 143671
What’s the job?
The Director of Luxury & Lifestyle is responsible for the overall room sales of the luxury and leisure market as well as maintaining client relationships with travel agents, wholesale accounts and consortia accounts.
Your day to day
Develop sales strategies for the luxury and leisure market segment to achieve budgeted goals
Research, analyze, and monitor financial, technological, and demographic factors to capitalize on market opportunities and to establish a leadership position in the market
Develop and maintain relationships with key & target accounts. Well versed with luxury consortia programs and key executives and agency partners
Recommend, plan, and participate in sales trips and industry related meetings as appropriate
Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan as well as financial plans
Monitors competitors’ activities and assists in marketing intelligence
Builds profile within local market place through attendance at various events and local market place
Engage with guests and customers within the hotel, at client events, industry gatherings and other social functions
Foster a positive and productive work environment, builds, motivates, and be part of an effective team that delivers results and is highly engaged
Coaching and mentoring of the Sales coordinator through the development of personal development plans to either improve in their current role or set them up for next role
Develop and maintain strong relations with stakeholders whose support, cooperation, and services are critical to the success of sales
Work closely with the leadership team as well as IHG Support Center to ensure quality product delivery, design products and concepts to improve the customer experience, and maximise revenue and profit
Travel when required to promote the hotel and develop potential business in other markets
Ensure active management of individual GAPs and personal development plan.
Other duties as assigned by Director of Sales or the management
What we need from you
Diploma/Degree in Business or Hospitality management or related disciplines
Minimum 5 years’ sales experience, preferably in luxury hotel or hospitality.
Strong presentation, commercial and communication skills
Strong interpersonal skills to develop and foster beneficial relationships
High level of passion, enthusiasm and drive for result
High level of common sense and high skill of problem solving and decision making
In-depth knowledge of sales principles and techniques
Strategic and tactical thinker - ability to develop strategic sales plans, establish goals and objectives, set performance targets and deliver projects on time
Keeps abreast of changes and assesses trends in market conditions and consumer buying behaviour to create strategies that drive business opportunities
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
