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Director of Human Resources (Pre-opening) at Hotel Indigo Palau


Hotel Brand: Hotel Indigo
Location: Palau, Palau

Hotel: Palau (RORRP), Koror Island

Job number: 129173

About Us

IHG® is one of the world’s leading hotel companies, with a promise to provide True Hospitality for Good. Making everyone feel welcome and cared for, recognized and respected, whoever and wherever they are in the world. Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organization, but you can also look forward to being part of a company that will appreciate you for being you. We give you room to belong.

Hotel Indigo Palau

Hotel Indigo is an upper upscale boutique hotel brand with IHG, focusing on creating a uniquely local experience in each of our hotels. We deliver a beautiful perspective of the neighborhood, bringing its sights, sounds, and flavors into our space.

Hotel Indigo Palau is the first international brand hotel on the island with over 200 rooms and extensive dining and leisure facilities.

Do you see yourself as a Director of Human Resources (Pre-opening) with Hotel Indigo Palau?

We are looking for innovative team members passionate about bringing to life an authentic Hotel Indigo experience, inspiring new stories and local connections for our guests. If you understand this, and will help us bring to life a unique guest experience then we would love to hear from you.

Your day to day

We are looking for a dynamic Director of Human Resources, who will oversee all people programs fostering a culture of inclusivity and belonging. Working closely and collaboratively with the Executive Team to implement process and programs to drive achievement of service performance and satisfaction targets whilst ensuring a harmonious working environment amongst a multicultural team.

Essential Duties and Responsibilities:

  • Create programs to foster a positive work environment for all employees.
  • Support and administer an annual team member satisfaction survey.
  • Leading, educating and training the wider team and General Manager on people issues and HR disciplines to enhance performance.
  • Overseeing day-to-day HR management, reporting and filing and identifying process areas for attention.
  • Ensure hiring standards and applicable laws and regulations are followed
  • Build great relations with outside contacts
  • Develop creative ways to inspire and motivate team members to provide guests with a unique experience
  • Work with department managers to develop initiatives to reach service standards and drive continuous improvement in the guest experience
  • Identifying and analysing the local market to ensure our own offering remains competitive
  • Building a positive work environment for all IHG colleagues throughout their career with us – from onboarding, to training and promotions, through to exit
  • Enhancing our hotels’ reputation in the local community and beyond, and promoting team member involvement in the local community

What we need from you

  • For you to be the ideal candidate, you should have the following:
  • Min. 8 years’ of related experience in Human Resources
  • Supervisory experience also preferred
  • Pre-opening experience preferred
  • Ability to maintain confidentiality to the extent possible in all HR related matters
  • Must read, write and speak English. A 2nd Asian language is an advantage

What we offer

In return we'll give you a competitive benefit package including, hotel discounts worldwide and the opportunity to progress your career with IHG®. Most importantly, we'll give you the room to belong.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

IHG is committed to promoting a culture of inclusion where everyone feels safe, respected and valued. We seek talent from all backgrounds to join our teams, and encourage our colleagues to bring their authentic and best selves to work.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Hotel Indigo is an upper-upscale boutique brand that captures the true spirit of the neighborhoods our hotels belong to. With over 125 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries. Opening the door to meaningful connections to the diverse people, places, and cultures of the local area. 

Making travel inspiring. It’s what we do.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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