Director of Human Resources 人力资源总监

Job Overview职位概述

·        Manages the Human Resources function ofthe Hotel by developing the strategy aligned to the hotel’s mission, goals andobjectives

通过制定与酒店的职责，目标和方向一致的战略对酒店的人力资源职责进行管理。

 

Duties and Responsibilities工作职责

·        Develops the hotel’s HR strategy inconjunction with the mission, goals and objectives of the hotel and presents toExecutive Committee

根据酒店的职责，目标和方向制定酒店的人力资源战略，并呈交给酒店行政委员会审阅。

·        Establishes at the property, the IHG HRframework including:

为酒店设立洲际酒店集团的人力资源框架，内容包括：

o       The organization structure

组织结构

o       HR Policies and Procedures

人力资源规章制度

o       Recruitment system

招聘制度

o       Induction and Orientation procedures

新员工入职培训程序

o       Training procedures

培训制度

o       Performance Appraisal system

工作表现评估系统

o       Transfer and promotion procedures

调任和晋级程序

·        Develops a hotel succession plan

制定酒店接班人计划。

·        Designs HR forms, documents andprocesses

设计人力资源表格，文件和程序。

·        Develops staffing policies in line withIHG guidelines

按照洲际酒店集团的指导纲要制定员工配置制度。

·        Conducts training for manages in HR specialtyareas (recruitment; effective roster costing; appraisals, etc )

为经理们提供与人力资源领域相关的培训 (招聘，轮班成本最低化，评估等)。

·        Assist Department Heads in customizingJob Descriptions

协住部门领导设计职位描述。

·        Develops a reward and recognition system

制定一套员工奖励制度。

·        Perform the role of adviser, consultantand councilor to management and staff

担当管理层和员工的顾问。

·        Develop strategies to correctoperational problems relating to staff (including absenteeism, turn over,retention, morale etc)

制定纠正与员工相关的工作问题(包括旷工，人材流动，稳定员工队伍，员工的士气等)

·        Manage industrial relations issues ofthe hotel

管理酒店的劳资问题。

·        Manage workers compensation andrehabilitation and medical insurance

管理员工康复和赔偿以及医疗保险。

·        Manage the hotel’s superannuation scheme

管理酒店的养老金计划。

·        Develop and implement procedures forhandling disciplinary and grievance interviews

制定和实施处理员工纪律和申诉的面谈制度。

·        Establish relationships with externalorganizations including government training agencies; training consultants;private training providers and professional associations

与外部机构建立良好的关系，包括政府培训机构，培训顾问，私人培训供应商和行业协会。

·        Provide advice to the General Managerwhich will assist in the meeting of strategic objectives

为总经理提供建议以便协助酒店实现战略目标。

·        Manage the legal issues of thedepartment

管理部门的法律问题。

·        Respond to requests for information frominternal and external sources, including Corporate Office

处理来自内部和外部（包括集团办公室）的工作要求。

·        Maintain remuneration scales inaccordance with financial objectives

制定与财务计划相符合的薪酬标准。

·        Plan bonus, commission and incentiveschemes for relevant staff  

为相关员工制定奖金，佣金和奖励方案。

·        Ensures comprehensive and regular staffcommunication sessions

确保全面的，常规性的与员工交流思想。

·        Prepares efficient work schedulesconsidering the hotel and labor requirements

在考虑酒店和劳力需求后制定高效的工作时间表。

·        Approves leave after considering hotelrequirements

在考虑酒店的需求后批准员工休假。

·        Works with Director of Finance in thepreparation and management of the Department’s budget

与财务总监一起编制和管理部门预算。

RESPONSIBLE BUSINESS:

企业责任

·        Develop awareness andreputation of the hotel and the brand in the local community and promote teammember involvement in local community.

·        提升酒店与品牌在本地的知名度，鼓励员工积极参与本地社区活动。

·        Ensure compliance with relevantemployment laws and hotel or company policies and procedures.

·        确保遵守相关劳工法规及酒店或公司的政策与流程。

·        Research and investigate allworkplace issues to discover facts, identify potential risks to the hotel orcompany, and facilitate resolution through your employee relations programmes.

·        对工作中发生的问题进行调查和研究，了解事实情况，即时发现对酒店或公司可能造成的潜在风险，并通过各类员工关系项目来推动问题的解决。

·        Collect and maintain data fromexit interviews, turnover statistics, absenteeism reports to identify trends,training needs, and supervisory issues.

·        收集并维护离职面谈、人员流动统计数据、旷工报告等数据，了解各种趋势、培训需求和管理问题等。

·         In a union environment, may manage labourrelations and represent the hotel in grievances, mediations, arbitrations andcontract negotiation.

·        若酒店有工会组织，可能需要管理劳工关系事务，并代表酒店参与相关问题的调停、仲裁及合同协商工作。

·        Perform other duties asassigned. May also serve as manager on duty.

·        可能需对酒店的安全负责，确保将偷窃、犯罪和其它风险降至最低。完成其它分配的任务，可能需要担任值班经理。

·        Accept the indication from  the higher leadership

·        接受上级领导指示。

QUALIFICATIONSAND REQUIREMENTS任职要求

RequiredSkills –

技能要求

·           Communication skills are utilized asignificant amount of time when interacting with others; demonstrated abilityto interact with customers, employees and third parties that reflects highly onthe hotel, the brand and the Company.

拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。

·           Knowledge of Local Labour and EmploymentRegulations.

具有本地劳动和雇佣法的知识

·           Proficient in the use of MicrosoftOffice

        精通微软办公软件

·           Problem solving, analytical, reasoning,motivating, organizational and training abilities.

        具有解决问题，推理，号召，组织和培训能力

·           Good writing skills

良好的写作技能

·            Party Member priority

中共正式党员优先

Qualifications –

学历

·           Bachelor’s degree in Human Resources orBusiness Administration.

 具有人力资源或商业管理的学士学位

Experience –

经验

·           4 years of relevant experience orsimilar supervisory role, or an equivalent combination of education andwork-related experience..

 4年相关工作经验或相似的管理经验，或与此相当的教育与工作经验结合的背景