Director of Engineering - Pre-opening Regent Kuala Lumpur
Hotel Brand: Regent
Location: Malaysia, Kuala Lumpur
Hotel: RE - Kuala Lumpur (KULKM), Lot 20034, Seksyen 67, 50400
Job number: 162239
Key Responsibilities
1. Engineering Strategy & Asset Management
- Develop and execute a comprehensive engineering and maintenance strategy aligned with Regent’s ultra-luxury standards
- Lead long-term asset protection plans including CAPEX, lifecycle management, and refurbishment strategies
- Ensure all plant, equipment, and infrastructure are maintained to optimal performance levels
- Drive reliability-centered maintenance and preventive maintenance programs
2. Operations & Maintenance Excellence
- Oversee day-to-day engineering operations including HVAC, electrical, plumbing, mechanical systems, and guest room maintenance
- Ensure minimal downtime and rapid response to maintenance issues
- Maintain impeccable standards in guest areas, back-of-house, and critical infrastructure
- Implement robust SOPs aligned with IHG engineering standards
3. Guest Experience & Quality
- Ensure all engineering services are delivered seamlessly without disruption to guests
- Maintain superior room product quality (lighting, temperature, water pressure, in-room technology, etc.)
- Support F&B, wellness, and recreational facilities to deliver flawless experiences
- Collaborate with Housekeeping and Front Office to resolve guest issues promptly
4. Sustainability & Energy Management
- Lead energy conservation and sustainability initiatives in line with IHG ESG goals
- Optimize utilities (energy, water, waste) through smart systems and innovative solutions
- Drive green building practices and support sustainability certifications
- Monitor and report on environmental performance metrics
5. Health, Safety & Compliance
- Ensure full compliance with local regulations, fire & life safety standards, and IHG policies
- Oversee fire safety systems, emergency preparedness, and risk mitigation
- Conduct regular audits, inspections, and drills
- Maintain documentation and readiness for internal and external audits
6. Project Management & Pre-opening
- Lead engineering aspects of renovations, refurbishments, and new installations
- Collaborate with owners, consultants, and contractors on CAPEX projects
- Ensure projects are delivered on time, within budget, and to luxury quality standards
- Support pre-opening activities including testing & commissioning
7. Technology & Innovation
- Manage Building Management Systems (BMS), energy management systems, and smart technologies
- Drive adoption of innovative solutions to enhance efficiency and guest comfort
- Ensure integration of smart room technologies and IoT where applicable
8. Financial Management
- Develop and manage engineering budgets (OPEX & CAPEX)
- Monitor costs, drive efficiencies, and ensure optimal resource utilization
- Build business cases for major investments and upgrades
9. Team Leadership & Talent Development
- Lead, mentor, and develop a high-performing engineering team
- Ensure appropriate staffing levels and technical competencies
- Foster a culture of accountability, safety, and continuous improvement
- Drive training and succession planning
10. Stakeholder Collaboration
- Work closely with all departments (Rooms, F&B, Wellness, Security) to support operations
- Liaise with ownership, corporate engineering teams, and external vendors
- Support brand audits and ensure alignment with Regent and IHG standards
Key Skills & Competencies
- Strong technical expertise across hotel engineering systems
- Strategic asset management and CAPEX planning
- Leadership and team development capabilities
- Strong problem-solving and decision-making skills
- Financial acumen and cost management
- Understanding of luxury service expectations and attention to detail
Qualifications & Experience
- Bachelor’s degree in Engineering (Mechanical/Electrical or equivalent)
- 10–15 years of experience in engineering operations, with at least 3–5 years in a senior leadership role
- Experience in luxury or upscale hotels/resorts
- Strong knowledge of building systems, safety standards, and compliance
Preferred Experience
- Pre-opening or major renovation experience in luxury hotels
- Experience with integrated resorts or large-scale properties
- Exposure to sustainability certifications (LEED, etc.) and energy optimization systems
Key Performance Indicators (KPIs)
- Guest satisfaction scores related to room and facility quality
- Preventive maintenance compliance rate
- Energy and water consumption metrics
- Equipment downtime and response time
- CAPEX project delivery (time, cost, quality)
- Safety compliance and audit scores
- Cost efficiency (maintenance cost per room, energy cost per sqm)
Regent Brand Lens (Differentiation)
- Deliver “invisible engineering excellence”—systems work flawlessly without guest awareness
- Maintain timeless elegance and pristine physical product at all times
- Balance technical precision with aesthetic sensitivity
- Enable every touchpoint of the guest journey through seamless infrastructure and reliability
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
