Director, Product Management - AI Foundations

The Director of AI Product Management will define and lead the product strategy for IHG’s AI platform — shaping how AI capabilities are conceived, prioritized, and delivered across one of the world’s leading hotel groups. You will serve as the connective tissue between business ambition and AI reality, translating complex technology possibilities into a coherent, outcomes-driven product vision that the entire organization can rally around.

You will build and lead a product function designed for the AI-native era: one that moves at the speed of emerging technology, keeps humans at the center of every solution, and relentlessly asks what value is being created — for guests, for owners, and for the business.

As a peer to the Head of Strategic AI Solutions Delivery, you will work hand-in-hand with delivery, engineering, and business domain leaders to ensure the AI product roadmap is not only visionary but executable — grounded in deep operational knowledge and commercial reality.

• Foundation Bachelor’s or Master’s in Information Technology, User Experience, Business, Computer Science, or a related field — or equivalent experience that demonstrates the same depth.

• Senior Product Leadership at Scale 12+ years of progressive experience, including 5+ years leading teams of Product Managers across complex, multi-stakeholder technology environments. You’ve built product organizations, not just managed backlogs. You have a track record of driving meaningful business outcomes through product strategy.

• AI and Emerging Technology Fluency — Proven, Not Theoretical You understand how AI and ML products are built, deployed, and optimized. You are conversant in LLMs, generative AI, agentic architectures, and data-driven product design — with enough depth to partner credibly with engineers and enough breadth to communicate value clearly to business leaders.

• Human-Centered AI Product Thinking You design products that put people first — whether the user is a hotel guest, a revenue manager, or a front-desk colleague. You understand that the best AI solutions are invisible in the right moments and indispensable in every moment that matters.

• Agile and Adaptive Delivery Mindset Deep fluency in Agile product development methodologies. Demonstrated experience translating strategy into well-structured product backlogs, functional specifications, and delivery-ready requirements in fast-moving, ambiguous environments.

• Embedded Partnership Model Conviction You understand that the best product managers are close to the problem, not behind a process. You’ve operated — or have a clear, credible conviction around — embedded product models where your team co-owns outcomes alongside business and engineering partners.

• Strategic and Commercial Acumen You see product opportunities before they become obvious. You can translate AI product capability into ROI narratives that resonate in the boardroom, the business unit, and with hotel operations teams simultaneously.

• Stakeholder Influence and Organizational Savvy Skilled at navigating complex, matrixed organizations. You build trust across Global Commercial, Technology, and Operations stakeholders — and you know how to move the organization toward alignment even when priorities compete.

• Global and Cross-Functional Experience Comfortable operating across geographies, time zones, and organizational cultures. Experience working with offshore delivery partners and managing cross-regional product portfolios.

Location – Atlanta, GA: Our hybrid work structure is an expectation of three (3) days a week in office. This expectation may be adjusted to evolve with the changing needs of the business.

The salary range for this role is $150,000.00 to $200,000.00.  This role is also eligible for bonus pay (as applicable). We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.  

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