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Director, Food & Beverage Operations

Hotel Brand:
Location: United States, Georgia, Atlanta

Hotel: Corp Atlanta Ravinia, Three Ravinia Drive, Suite 100, 30346

Job number: 160738

2482x804-hoteloperationsmanagement
2482x804-hoteloperationsmanagement

The Director, F&B Operations is responsible for leading the F&B Operations team to provide dedicated food and beverage support to franchisees and their hotel teams in order to positively impact the guest experience and increase owner profitability and success.

Your day to day

  • Act as the primary F&B liaison to franchisees – GMs, PCs, and Owners – ensuring that they are working alongside IHG to drive on-property F&B revenues and satisfaction, thereby strengthening brand delivery and IHG profitability
  • Manage team of F&B Operations Support Managers to provide strategic direction and consultation to Hotel General Managers and F&B Directors in their assigned portfolios within the Americas region
  • Assist hotels with embedment and sustainment of IHG F&B programs and standards; Provide tools, resources, and best practices to improve F&B operational efficiency and core knowledge
  • Provide input / expertise / feedback to key internal stakeholders on branded F&B concepts and programs; Support pilot testing, program rollout / implementation, and continuous improvement activities as needed

 

What we need from you

  • Thorough understanding of hotel and / or F&B programs including, but not limited to, banquet operations, restaurant operations, and bar operations
  • Effective verbal and written communication skills for the purpose of providing information to hotel teams, Owners, and key internal partners. Must be able to articulate F&B, business, and culinary terms
  • Excellent computer skills to include Microsoft Office (Excel, PowerPoint, Word) and relational databases
  • Knowledge / skills leveraging property operating systems (i.e., Micros, Bartech, Domestic, Delphi, Fidelio FO and S&C, and Opera PO strongly preferred
  • Demonstrated ability to drive results through effective problem solving while managing multiple people / tasks / projects

  • 10 years of progressive F&B Operations experience including department-head responsibilities, preferably with experience running or managing hotel F&B experiences

 

Travel - 25% required

Location - Our hybrid work structure is an expectation of three (3) days a week in the ATLANTA office.  This expectation may be adjusted to evolve with the changing needs of the business.

The salary range for this role is $140,000 to $160,000.  This role is also eligible for bonus pay.  We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K and other benefits to employees.

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Who we are

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Important information:

  • The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
  • No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
  • If you require reasonable accommodation during the application process, please click here.
  • IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
  • If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
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